TixFrenzy.com is the first penny auction site dedicated to reselling event tickets. Since launching on December 16th, 2010, TixFrenzy has sold airline gift cards, tickets to hockey, basketbowl, UFC, the Blue Man Group and TicketMaster.com gift cards.
We recently interviewed Taylor of TixFrenzy to find out more about what got this new niche penny auction started!
Penny Auction Watch: What got you interested in the entertainment shopping industry?
TixFrenzy: I found out about the amazing deals that people were getting on electronics and other brand name items about two years ago. We already had a vision to create a new marketplace for consumers to purchase event tickets, without dealing with all of the outrageous hidden fees, shipping
charges, and increased rates that most primary and secondary ticket companies issued.
Entertainment shopping was the perfect model to do what we wanted to do in creating this marketplace.
Penny Auction Watch: What kind of items do you offer/ have lined up? Do your auctions run on a schedule?
Our primary focus, as you probably know, is to be the first ever penny auction that focuses on the sale of event tickets. We try to be very diverse in what kinds of events we offer from all sports, to concerts, to comedy shows, etc. We also sell Ticketmaster Gift Cards, and airlines gift cards gift cards to help hit a bigger market and to not be so limited by the geographical locations of our customer base. We have many big sporting events and concerts lined up for the next month including NHL games, UFC 126, NBA, and more. Our auctions are run depending on when an upcoming event is, that being that we try to auction off events that have a lot of interest and
Penny Auction Watch: What are the timer increments between bids/does this vary by auction?
TixFrenzy: The timers vary each auction but for the most part, time goes up 15 seconds when the clock is under two minutes.
Bids on TixFrenzy start at $0.65 each, discounted to $0.60 when purchased in larger amounts.
Penny Auction Watch: What are your shipping costs? How long does it usually take for users to receive their items?
TixFrenzy: Free Shipping! We ship next business day and items arrive priority USPS mail within the week depending on location.
Penny Auction Watch: What states/countries are you open to?
TixFrenzy: We work with all countries, however our free shipping charges do not apply to those outside of mainland USA.
Penny Auction Watch: What is your policy for bid refunds?
TixFrenzy: We do not refund bids unless there was an error on our end (technical) or in the case where we were to close, we would return every individual’s dollar amounts worth of bids.
Penny Auction Watch: Do you enforce win limits, limits /household?
TixFrenzy: Yes, currently we have limits of 2 per day, 4 per week, and 7 per month. We also allow multiple user households but limit the free registration bids to one per house to counter any attempted fraud.
Penny Auction Watch: Is there a story behind the TixFrenzy name/theme?
TixFrenzy: We wanted something that involved tickets but also focused on the exciting element of penny auctions. We selected 5 names and surveyed about 100 people which resulted in TixFrenzy being the unanimous winner.
We offer event tickets at prices far below face value, something that no other market in the world can consistently guarantee. As a young company there is limited competition so users can really get great deals. We value our customers and provide superior customer service to them because we know without them there would be no TixFrenzy.
Have you bid on TixFrenzy.com, if so please let us know what your experiences have been! Discuss TixFrenzy in our forum!
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