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Thread: Bidash.com

  1. #1
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    Default Bidash.com

    Hey Guys..

    So as most of you know we have been limited by paypal and they have decided that we are too much of a risk by selling bids and cash.

    Sooo they have decided to close our paypal account

    They used the excuse that they are no longer going to work with penny auctions as they are looked at as a form of online gambling blah blah blah..

    Mabey Penny auctions are becoming too much of a competition with ebay (who owns paypal by the way)

    So this is their final choice. ok fine..

    so what is next?

    We are going to offer 2 or 3 different payment options and they are going to be setup this weekend.

    Visa/mastercard/American Express
    netteller
    moneybookers

    these are just to start and we will be adding more once everything gets back to normal

    What we are going to do is pause the auctions until this is setup. It is not fair for bidders to allow the auctions to go on if they can not reload on bids if they start running low during an auction.

    All of the auctions should be back up and running by tuesday.

    If there is anyone who feels that they can not wait until next week, then please feel free to contact us at
    info(@)bidash.com or
    jay(@)bidash.com
    and we will be happy to work with you.

    Most of our products have been shipped already, but if you have won in the last few days, rest assured that you will receive your products. It is going to take a bit longer as paypal has frozen our money as well and will no longer allow us to purchase products with these funds.

    Luckily we do have other funds to take care of this, but as i mentioned it will take longer than normal

    Bidash is growing very fast and becoming a very popular penny auction so we are not going anywhere. They are trying to beat us down, but we are going to come back even stronger and they won't be receiving any cut.

    Please post here if you have any questions and i would be happy to answer them. I will be posting updates here daily on the status.

    I am deeply sorry about this guys.. it is completely out of our control. we just need to roll with the punches.

    Thanks again for everyone's support during this speed bump.
    Jay
    Last edited by PennyAuctionWatch; 04-27-2010 at 01:07 PM. Reason: changed title

  2. #2
    Member tgg611's Avatar
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    I am sorry to hear but it is no surprise with what Paypal is doing these days.

    I definitely will stick with you and have no worries about your short/medium/long term intentions.

    Hit the 3 limit and have received all items in less than 10 days.

    Now I will wait patiently for the other items that I have been fortunate enough to win since the win limit upgrade.

    Hang in there Bidash, you have been doing a GREAT JOB
    Last edited by tgg611; 04-15-2010 at 06:17 PM. Reason: grammatical edit

  3. #3
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    Thanks for the positive feedback tgg611. Paypal claims that they will be doing this with all of their penny auctions sites (including beezid and swoopo) They just know they have a much bigger fight with them.

    like i said just a speedbump and we all lose a fun weekend..

  4. #4
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    Thumbs up I'm Still In...

    Hey Guys,

    Just want to give a word of praise!!
    I think you guys are GREAT!!
    I won and received my item in 4 days!!!
    SUPER FAST SHIPPING!!
    I Love Your Site!!

    I'll Be BacK!!
    Racingbroker...

  5. #5
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    Just an update..

    Hey guys, I just wanted to update everyone that we have 2 new payment gateways in place and are being embedded in the next couple days.

    We are still shooting for our target date of Tuesday afternoon, but i will keep you updated on the status.

    I just want to thank everyone for the very supportive emails that you have been sending.
    i will update again as soon as i have some new info

    Thanks Guys!
    jay

  6. #6
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    Default

    Quote Originally Posted by Bidash View Post
    Just an update..

    Hey guys, I just wanted to update everyone that we have 2 new payment gateways in place and are being embedded in the next couple days.

    We are still shooting for our target date of Tuesday afternoon, but i will keep you updated on the status.

    I just want to thank everyone for the very supportive emails that you have been sending.
    i will update again as soon as i have some new info

    Thanks Guys!
    jay
    Thanks for the update, I hope that you get this up smoothly with no or little glitches.
    KSteven7
    ___________________
    The spiritual meaning of love is measured by what it can do. Love is meant to heal. Love is meant to renew. Love is meant to bring us closer to God.-Deepak Chopra

  7. #7
    Member minner79's Avatar
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    Default

    Quote Originally Posted by Racingbroker View Post
    Hey Guys,

    Just want to give a word of praise!!
    I think you guys are GREAT!!
    I won and received my item in 4 days!!!
    SUPER FAST SHIPPING!!
    I Love Your Site!!

    I'll Be BacK!!
    Racingbroker...
    hmm I won my item on the 10th and still have not recieved it

  8. #8
    Member Alice's Avatar
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    Default

    Quote Originally Posted by minner79 View Post
    hmm I won my item on the 10th and still have not recieved it
    My first won items were received very quickly, but I have a few outstanding wins from before they went down that I have not received even a shipment notification about yet. Hopefully not too much longer.

  9. #9
    Member minner79's Avatar
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    Quote Originally Posted by Alice View Post
    My first won items were received very quickly, but I have a few outstanding wins from before they went down that I have not received even a shipment notification about yet. Hopefully not too much longer.
    I hear ya..just always makes me nervous when all you hear about it fast shipping then a site goes down and you are left wondering what now

  10. #10
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    Hey guys..

    Sorry for the delay. We are still working on the merchant info.

    I mentioned in the email that the people who won right before we had the paypal issue, would receive their products a few days later than normal.

    You should start seeing items arrive late this week early next week.

    Thanks for your patience in dealing with this matter.

    Believe me, it is very frustrating for us

    let me know if you have any questions..

    thanks jay

  11. #11
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    I want to thank everyone for their patience. Everything is in order to open tomorrow. We have everything setup, but are working the bugs out. We want to have everything working perfect.

    The auction schedule will be reset to normal and there will be a few auctions that are showing now that will be pushed back a few days.

    If there is an auction that you have bid on and notice the auction no longer appears on the site, be confident that the bids have been refunded for that auction.

    Thanks again PAW!

    jay

  12. #12
    Member bella's Avatar
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    Default

    Good Morning!

    I hope your re opening goes well. I am waiting on three items from April 11, 12, and 13. Could you please advise?

    Sorry to post in public, but until sites get a better footing, we are all looking out for each other.

    Thanks!

  13. #13
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    HI Bella, that is ok..

    We have you down for a $100 Visa Gift Card, $50 Home Depot Card and a Fuji Finepix Camera.

    I am sorry for the delay in products as i mentioned before. We had an issue with paypal that froze our funds that were being used to purchase these products. We have worked out other ways to pay for the products.

    This past week has been really crazy trying to fix the paypal problem and working with them to access these funds.

    1/2 of the remaining products have been shipped yesterday and the remaining 1/2 will be shipped today. It took us by surprise when all of this happened and had to scramble to resolve all of the issue.

    We really appreciate your patience.
    You should be able to contact me later in the day for tracking info on all of your products.

    thanks again
    jay

  14. #14
    Member bella's Avatar
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    Default

    Thanks Jay, I agree Pay Pal sux Pay Pal sux Pay Pal sux.

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    Default

    Have you looked into

    https://www.moneybookers.com/app/

  16. #16
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    Yes we looked into moneybookers, but aren't they only used in Europe? or is it used in the US as well? It might be a good solution too.


    Also we have tried to contact everyone with an outstanding win.

    If you have a product that was won right before we paused the auctions we are offering Visa Gift Cards for the msrp value of your items to expedite the shipping because of our delay.

    Please contact us at info(@)bidash.com and let us know that you would like gift cards instead of the product and we will take care of that for you.

    you are also welcome to post questions here or to that email as well

    thanks guys
    jay

  17. #17
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    I have an auction that i won just before the pause that I'm not able to pay for. I've logged in several times and tried to pay, but I just get redirected to the home page. I am sandmfish.

  18. #18
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    Hi alice,

    sorry about that, but our only payment gateway was paypal and now we are not accepting payment that way. So in your case wait until we have the new payment gateway up and you will able to pay with that. Your win is still going to be good, we are taking care of the payed auctions this week and will allow the other items to be paid for upon the finish of the new merchant account.

    thanks for patience alice

    jay

  19. #19
    Member Alice's Avatar
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    Quote Originally Posted by Bidash View Post
    Hi alice,

    sorry about that, but our only payment gateway was paypal and now we are not accepting payment that way. So in your case wait until we have the new payment gateway up and you will able to pay with that. Your win is still going to be good, we are taking care of the payed auctions this week and will allow the other items to be paid for upon the finish of the new merchant account.

    thanks for patience alice

    jay
    It's no problem at all. Thank you for the response. I have other wins that I'm waiting on as well. I appreciate you keeping us updated.

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    Alice, what is your username? i will update you one the staus.

    thanks jay

  21. #21
    Member tgg611's Avatar
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    Has anyone heard a definitive opening for Bidash?

    Getting antsy to bid there again.

    By the way, I received my confirmations on the last round of wins.

    Bidash was kind enough to consolidate the wins into 1 Visa gift card.

    Thanks Bidash

  22. #22
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    Hey guys!

    Well it is taking longer than expected for the merchant account to get implemented and there were still 1 or 2 bugs on friday, so we decided it would be better to open after the weekend and have all the bugs worked out first. When it comes to payments, we want to get everything perfect so there are no problems with our new merchant.

    We have taken care of Every outstanding won auction. We have been working with each winner offering them visa gift cards or the won items.

    We are trying to go out of our way to make everyone feel comfortable during this pause.

    I would appreciate when someone receives their items just to simply post that they received it. This helps with any doubts about us reopening and running a good business.

    Believe me.. This is Very Frustrating for us

    Thanks for your patience and support and we are excited to be open in the next few days

    Jay

  23. #23
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    Finally a good update..

    We will be back in action on Tuesday! we are doing one final day of testing on monday and everything will be set.

    Thanks for all the support and patience. you guys have been great.

    We will be running a special PAW auction some time this week

    thanks jay

  24. #24
    Member tgg611's Avatar
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    Just to update that I went on the site this morning and purchased a bid pack.

    Everything went just fine. Processed, received notification email and $$$ was taken from my account.

    Looking forward to tomorrow.

  25. #25
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    Hi Jay, need to look at the e mail I just sent you.

  26. #26
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    Bella, can you send it again? i didn't seem to get it..

    unless it takes a little while

    thanks jay

  27. #27
    Member bella's Avatar
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    you have it now, right?

  28. #28
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    yes got it..

    thank you

  29. #29
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    Default Relaod Bonus

    Bidash Reload Bonus

    We are offering a reload bonus to get ready for the reopening tomorrow!

    Just use the coupon code: reload
    and you will receive a 15% bonus on any bid package from now until midnight Tuesday night.

    We look forward to a amazing day and even a better week with a great lineup of products that we are offering at Bidash.com

    Thank You
    Bidash Team

    Click Here to use the coupon code now

  30. #30
    Member bella's Avatar
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    Thumbs up

    I'm on a site bashing roll today, but I have to give BIG FAT KUDOS to Bidash. They sent me my big fat card! It got here within 36 hours of them telling me it was ordered.

    Now THAT'S CUSTOMER SERVICE!!!!!


  31. #31
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    Well we are really excited to get going again today.. (finally)

    There are a few changes that took place in the last week

    1. The free auctions for the bid packs will go in increments of 2 cents per bid to save everyone's fingers from going numb.

    2. The Win limits have been lifted to 5 wins per 7 day rolling period.

    Some people have questions about which day the week starts and when they can bid again.
    It doesn't work like that. Each win starts the 7 day countdown, so if you win 1 auction on Monday at 5:00pm you will be able to win 4 more auctions that week until the next Monday.

    You can check your win limits in you admin panel and you will see all of the details there.

    3. We are offering a 15% bonus for all bid packages purchased today until midnight. Use coupon code: reload

    i would love to hear your thoughts and feedback on all of the changes..

    thanks again guys and a special thanks to all who help test the site yesterday
    jay

  32. #32
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    I just wanted to clarify something about the win limits that i have been receiving many email about.

    The free auctions for the bid packs do not count toward your win limits. You can win 100 of those per week and still win 5 live auctions.

    I hope that helps..

    thanks jay

  33. #33
    Member minner79's Avatar
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    Cool

    Quote Originally Posted by bella View Post
    I'm on a site bashing roll today, but I have to give BIG FAT KUDOS to Bidash. They sent me my big fat card! It got here within 36 hours of them telling me it was ordered.

    Now THAT'S CUSTOMER SERVICE!!!!!
    I was told my Wii And colby was sent earlier last week and I still dont have it

  34. #34
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    Miner79,

    i responded by email

    thanks jay

  35. #35
    Member minner79's Avatar
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    Quote Originally Posted by Bidash View Post
    Miner79,

    i responded by email

    thanks jay
    can you send it again I still am not showing anything.. My user name is 2dognite on you site

  36. #36
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    Ok i resent it. make sure you look in your junk folder too

    thanks jay

  37. #37
    Member minner79's Avatar
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    I will keep checking but as of now nothing in either folder I do still have the 2 emails you sent that said my items was shipped..they didnt seem to have a problem getting there so who knows

  38. #38
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    ok do me a favor.. can you send me an email to jay(@)bidash.com and i will reply to it and see if that works

    make sure you remove the ()'s
    thanks
    jay

  39. #39
    Member minner79's Avatar
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    it was sent as of 7:20 pm cst

  40. #40
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    ok sent 1 email from 2 different email address. 1 of them gotta get there lol

    please let me know as soon as you get one.

    thanks again jay

 

 

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