[quote name='NewComer']Putting the matter to rest.
I am the senior partner and not the normal person that posts under “Newcomer” and I am going to make a quick post about our decision on this matter. The server did not go down. The servers link to the internet was severed for emergency maintenance done by the PLANET causing all 500 servers housed in that particular building to briefly lose their internet connection. Had there been a malfunction that caused people to lose bids or charged their autobidder more bids than their opponent we would have voided the auction as we have done in the past. There was no server malfunction. [/QUOTE]
Call it what you wish technically it may have not been a malfunction, however it was a server-side event (a glitch as you put it) that artificially and forever changed the outcome of an auction, in the PA world regardless when server side issues occur that alter the outcome of an auction ALL auctions should be voided.
There were only 2 active bidders on-line at the time and a total of 5 IP addresses signed on for the last auction of the night. We know exactly “who” was signed on by the IP addresses. Had it been 3 hours earlier when many more people were on the site, our decision probably would have been different. [/quote]
Are you kidding us this in this game the rules have to be the same for all you cannot make judgements based upon how many bidders were involved. in fact you claim there were 5 IP's logged on others could have lost money considering they had bids already placed and since the two as you say active bidders were in autobidder war they may have been waiting to re-enter the auction once one dropped out. Your dicisions have to be the same regardless of how many or the time of day as we trust you with our money we also have to trust your fairness and you have clearly disclosed that you have double standards.
The 2 “powerbidders” going after this item both decided to overbid to more than double the value of the item in order to establish their respective “reputations” as people you “dare not bid against”. [/quote]
Why are you embelishing the truth that was a flat out lie which I can prove I was no where near double retail in fact I was only about 20% above it. Regardless how much someone hsa bid should have no impact on a decision of fairness.
Had the connection not been severed, they probably would have continued to bid for quite some time, costing them thousands more. So, the service connection cost us money and saved them money at the same time. [/quote]
How is it you are able to predict the outcome of an auction before it happens. so your justification is you were saving them money. 1st off you need to learn why PB's overpay in the 1st place, it is not to win an perticular item, there is a point in an auction that you bid simply to beat another bidder at all cost as this is an investment in your future, so realistically since the auction was abruptly stopped by a server-side issue that money was wasted as neither were able to accomplish thier goal.
The last recorded bidder and official winner was the one our site posted. Keep in mind the server never went down so the records are accurate. The underbidder, would not have been able to bid again due to internet interruption so our decision to send the underbidder, a MacBook as well is more than fair. [/quote]
The only reason you offered the so called loser a Macbok was becasue it was cheaper for you, SO everyone involed in the auctioin was given a concession except the so called winner.
This is not a question of “ethics” as it has been mentioned here in this thread. In fact, ethics in our opinion, dictates that we award both parties their MacBooks. Anyone who disagrees is welcome to, however this is only a privately owned forum to express opinions, not a government oversight committee, and my decision is final in this matter. [/quote]
Yes you offered the other guy a macbook after he called you and complained and when he did you also banned his IP becasue he was upset that he lost alot of money because of this server side error. I did not spend the kind of money I do to allow the loser to also win the item, this is also a corrupt decision.
I am businessman in business to make a profit. When 2 people decide to go over and well beyond the retail value of an item in a bidding war for their own personal agenda that is not my concern. To expect us to refund these parties due to a very convenient glitch occurring rather than keep the profits is ridiculous in this matter
. I well understand the point made about the possible other bidders involved, but the point is moot as I pointed out above. [/quote] Holy sh*t can you belive that statement, that is the craziest thing I have ever heard a PA owner say, talk about greedy. obviously he could careless anout honesty, or fairness... Hello this convienient glitch was caused by you...
Seems to me your only concern is your profit not your integrity. See you again admit there was a glitch, and yes we do expect you to refund ALL participants, it is clear that you are not accountable for your own sites actions and are willing to achieve that profit regardless of integrity, honesty and fainess. This also shows that your decisions are greed based.
What is not being questioned here is the “ethics” of the powerbidders who wish so badly to make a name for themselves that they would spend thousands more than an item is actually worth. Keep in mind, we have no control of the actions of bidders if they are staying within the posted site rules. [/quote]
That was one of the dumbest statements I thing I have ever read on here, what code of ethics are the PB's breaking????????
Since the word “ethics” is being raised so profoundly throughout this thread, I have a question.
How ethical is it for a person to try to dominate a new site with excessive bidding in an attempt to drive all customers away from bidding on items they are bidding on, which has the unintended by-product of ultimately keeping good customers from participating on the site and may in fact lead to a site's demise? [/quote]
You are absolutly cluless as to the bidder dynamics of a sucessfull PA site like it or not the Powerbidders contribut excesivly to the profitability of a sucessful PA site. If you were so concerned about bidders over paying (yes like that is every PA sites owners biggest problem LOL) then you freeze the bidder from bidding once they hit the BIN price???
While my junior partners try to keep on open mind and give people the benefit of the doubt,I personally disagree with them and find it very “insulting” that our ethics are being questioned in this matter. This is why I am posting a response directly. [/quote] You ehtics are definitly in question, the fact is: Your server glitch altered the outcome of an auction and you made decisions based upon who was involved and time of day and not based upon total un bias fairness.You refunded bids of several other bidders in that very same auction. In fact you also refunded bids to the 3rd highest bidder (a PAW member at that) in that auction (who also had alot of bids invested).
This will be my only post in this matter. I am extremely busy person with multiple interests and really do have time to even read this or other forums.[/quote]
WOW what arogance, This speakes volumes about this guys integrity, he obviously does not realize this is a service industry. Watch I am sure I will be banned shortly as well for speaking my mind. Since you claim you are too busy to deal with these situations I think PAW readers should take note of this, they already told me on the phone that they really did not care what PAW members thought as they only accounted for about 40 of there customers, what they did not consider is that maybe a small portion of the customers are PAW members, but a larger portion are PAW readers. PAW admin has made it very clear that auctions with these types of glitches need to be voided and since they obviously could careless other bidders should take note and maybe avoid sites like these.
Lets take this integrity thing a bit farther, on Oct 8th I bid on 4 auctions all using the autobidder, this is when I discovered the issue of their systems abiliity to take more bids from one autobidder over the other, I even discsused it with their programer and parnters both of which agreed that it created an very unfair playng field, They asked me what should be done and I told them that All auctions that were affected by this should be canceled, seems that they only refunded my bids and did not cancel all auctions meaning even though I won the auction and on the surface to me it was canceled they only did this to 2 of my 4 auctions when infact most auctions were affected by this so other bidders were using more bids than others without realizing it (they did refund my bids from all 4 auctions). They neglected to do the right thing and cancel all affected auctions. I also wonder since my bids were returned did they return the bids of the others involved in those auctions??? PLEASE SPEAK UP IF YOU WERE INVOLVED. These auctions included
32" LCD TV
Nikon Digital Camera
$100 Bestbuy GC
If you bid on any of these all your bids should have been refunded.
Admin maybe this auction site should be moved to the RED FLAG section considering that they do not conform to PAW's standard of fairness.
I know you are too busy to read this forum and that you could careless what these forum members or admin think you have made that clear, my advice to you is you better start careing and quick, if you are only willing to listen to government reglatory agencies we can arrange that too. I also assume that since you are auctioning/selling travel that you are licensed and regulated by that industry as well for which they too have an ethical standard that you need to live upto and abide by, you may want to be careful what you ask for as the State of Florida is very proactive against corrupt PA sites operating out of their state. I would suggest that you reconsider and reavaluate this situation immediatly as I will not stand idle to this unethical arogance, you have vividly displayed.
Edited by realbidtowin, 13 October 2010 - 11:13 PM.