Bidfather has been responding to my e-mails, as of late.
The last e-mail stated that:
1) There was no need to take drastic action; they were catching up on their backlog.
2) They were behind because of site upgrades and should have shut down the site.
3) Everyone would get their wins.
I replied today with the following:
If they were behind because of site upgrades and recognized that they should have shut down the site, why was the site still active. Did not that make them get even father behind in their shipping? Did it not also make shipping more difficult since many many bidders had stopped buying bid packs and many auctions were going for cheap which meant little funds with which to purchase items.
I too, also expressed, the importance of communication and stated that it mas most confusing that in all of this time they had not sent out an e-mail to their users explaining what was going on and attempting to set up a shipment schedule. While their chat may or may not be working because of site upgrades, they obviously have access to their e-mail. Communication should not have had to been forced.
Finally, things that were not true should not have been said. I was told on two occasion that items would ship by a specific date and once they gave me their word. The items did not ship by either of those dates. This causes mistrust.
They should respond to me soon.
Edited by thepenmaster, 02 December 2010 - 12:53 AM.