looking for some advise.
Watched ipod touches selling on Xbids for the past month - and convinced myself to jump in after some 'strategy development'.
I knew I was going to buy an Touch - so I was prepared to pay 'Value Price' if the bidding went that far... Ended up running out of time to sit at the computer - and - ended up reaching the Value Price in bids...
I had to scramble to take my son to practice - with intentions to exercise the Buy It Now feature when I returned.
The site has a section entitled How It Works - pretty straightforward. It states:
Buy it Now
If unfortunately you are not the winner when the auction ends, you may use the Buy It Now feature to purchase the product for the value price; you can use this feature during the auction as well. Bids placed during the auction will be discounted from the value price.
You participated in an auction for an Apple iPod Nano worth $149.00, but unfortunately you did not win. During the auction, you placed 120 bids which amounts to $72.00 (120 bids x $0.60 a bid = $72.00). If you decide to use the Buy It Now feature, you will have to pay the difference of $77.00 and the product will be shipped immediately.
We believe that having the Buy It Now feature will revolutionize the way people shop. Why go to a retail store to buy a new laptop or television when you can win the same product for up to 90% off! If you win an auction, your discount is amazing. Even if you lose an auction you can still buy the product for retail value. Consequently, by attempting to win a product, you have the possibility of winning and receiving a great discount. However, if you do not win, you can still purchase the item at retail value, as you would have at a store, without losing anything.
- You have up to 2 hours after the auction has ended to use the Buy It Now feature whether you won or not.
I contacted Customer Support with full expectations that they would be understanding - and would allow me to complete the transaction. NO DICE. The last email from CS last week pretty much indicated I was out of luck...
Any advice or thoughts other than 'You are an idiot for not reading the FAQs'?