I won an iPad a month ago and have yet to get anything but the run around.
Every customer service rep has a different story :mad: but the general response is the same, "We will forward a shipping concern to our warehouse on your behalf.".
or are they waiting til the ipad prices drop and save $100 bucks to get them.
I think they should send us the new generation Ipad for making us wait SO LONG.
If you don't have the goods don't auction it off!!!
The deleted bids make me furious. One day I have 480 bids and the next they all disappeared. a customer rep gave me 25 bids and if she gave any more she'd get fired.
still no shipping number- I emailed again and said I'm getting frustrated why do I still not have a shipping number when all items were to be shipped as of last week.
was told they hadn't heard back from warehouse yet.
still no shipping number.
I emailed this past Thurs and said either I have a shipping number by 5pm or I have confirmation of cancellation and refund of ALL money spent on this site.
Friday I received an email cancelling all of my orders with a confirmation number attached. I don't want to lose my chargeback rights with my bank so I will be printing all of the emails and mailing them to the bank to start the dispute process as well.
i too got the dreaded email along with a friend who had won something as well. When i got through to customer sevice that there was a "computer glitch" that cancelled all the orders that were in pending status from March 15th and before. I called BS on him because when he pulled up my account he could see what I won and I told him that I felt bad that he was having to lie to all these people and he might want to look for another... more "honest" job. HOpefully i'll get my money back because i will NOT be using the site.
I too spoke with customer service, I got some crazy answers on why it's been way over a month and I haven't received anything but a 10 cent game. Please BEWARE when using Bidrack.com, you will not receive you items!
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users