I am currently owed about €4500 ($6000) worth of products that I have either won or bought using the BIN option. In total I have bought/won 70 items and I am still waiting for 57 of these items to be delivered. The only things that have been delivered are perfumes, nothing else.
In their terms it says that items should be delivered within 28 days, and in some rare cases it might take longer if the product is in high demand.
When I have emailed the support at Bidrivals they have told me that there has been a lot of orders lately and they are experiencing a backlog that they are now trying to catch up with. If I was only waiting for a couple of items that were in high demand then I would buy that excuse but among the things I am waiting for is €270 worth of Amazon Gift Cards and I have been waiting for these gift cards since the 11th of March.
Other items I am waiting for to name a few:
- The New iPad (64 GB with 4G and Wifi)
- 10 Grams of Gold
- LG 23" 3D Monitor
- Canon Powershot Camera
- Apple TV
- Nikon D90 Camera
- FujiFilm Z90 Camera
- Samsung 3D Home Cinema System
- Apple iPod Touch (8 GB)
- Canon IXUS 125 Slim Camera
And those are just 10 out of the 57 items I am waiting for. Some of the items were bought or won back in February so the 28 day time frame for delivery is definitely overdue.
Every time I have contacted the support at Bidrivals they have told me that this is due to a backlog and that they are working on getting the items shipped. They have been telling me this over the last 20 days and still nothing is happening.
On Monday I emailed the support again giving them an ultimatum. Ship all the items I am due or I will start initiating chargebacks on all the items I haven't received. They decided to ignore that part when they replied and just said the usual, that the items would be shipped as soon as possible but they had no way of telling me when that might be.
I have been in contact with my bank and discussed this matter with them and they told me they would assist me with the chargebacks on Friday should they not have sent the items by then. Since Bidrivals are charging a fee for "shipping and handling" it means I have made over 80 different credit card transactions to their site to pay for the shipment of each item. If I were them I would really make sure to get my items shipped in order to avoid 80+ individual chargebacks which will cost them a lot more that the value of my items and probably result in them not being able to process credit card deposits anymore.
Sorry about making this post so long. I just thought I would let you all know what Bidrivals are really like so that you don't get scammed like me.
Is there anyone else on here that could share their experiences with Bidrivals.com or have you all been fortunate enough to stay clear of them?