What to Do When a Penny Auction Goes South

Unfortunately, we’ve seen it all before, a shiny, new penny auction site opens up, posts on the PAW forum to get members, quite often this is the only place they post. In their posts they make promises, little do we know at the time that these promises were empty ones, the owners tell us they will be legit, no bots/shills, no funny business.
Members are excited, after all we just can’t get enough of new penny auctions! Maybe the site doesn’t have bots/shill bidding going on, they get a handful of members from PAW and elsewhere (rarely) and start auctioning items, users win items, and oftentimes users are winning great items at heavily discounted prices.
Then, all of a sudden weeks go by and no one receives items from the site, excuses are made, the site tells us they can’t send out any items because their PayPal account was frozen (maybe it was, maybe it wasn’t) maybe they just lost way too much money and would rather cancel all auctions and hopefully refund users’ money. Of course you, the bidder, become very angry and frustrated (you have every reason to be!)

Let’s open this up for discussion- Are there steps that penny auction bidders can take when a penny auction site goes south?

Do you report a penny auction site,  that has failed to deliver on what they said they would, to any of the following agencies?

Though some of these groups have been silent on penny auctions, as of yet, you may want to help us raise awareness by filing complaints and telling others about your experiences.


Is there anything else that you can do to apply pressure to this site and get them to either:
  1. Refund your money
  2. Ship your items out to you?

Personal experience: Being as I’ve been bidding and watching penny auctions for over a year now, I’ve seen the good, the bad and the ugly. I’ve filed complaints with police departments, the IC3, the FTC, PayPal, the BBB and other agencies. I still have not been able to reclaim hundreds of dollars that were spent on items that I had won on penny auction sites that at one time seemed to be “legit,” and other users on PAW had even received items from these sites. In one situation PayPal agreed with me and told me they would refund my money, but the problem was they were not able to because the penny auction site in question’s (tidbidz.com) PayPal account was empty.

So there you have it, more regulation and more pressure needs to be placed over individuals/businesses that set out to start penny auction businesses. If you are thinking of running a penny auction site yet don’t have the funds, please spare us all the headache and don’t do it.  If you decide to go ahead with this new and not too popular endeavor, please spare PAW members from your games.

What steps can we take when a penny auction site goes south? Is there a way to reclaim our money? Sometimes there is, sometimes there isn’t.

This is why you need to be careful with the penny auction sites you purchase bids on. Is the site a small business with little experience,  or a large company backed with funding and experience?

Feel free to discuss this and all topics related to penny auctions in our forum.

Thanks!

Photo Credits: http://www.flickr.com/photos/myeye/ / CC BY-NC-ND 2.0

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