The top 5 Consumer Problems with Solutions from MoneyTalk
Good tip: “Don’t give anyone a dime without checking them out on the BBB or on complaint sites. Understand your rights & exercise them!”
The top consumer complaints received by the FTC in 2010:
Rank – Category – Number of Complaints Percentage
1 Identity Theft 250,854 19%
2 Debt Collection 144,159 11%
3 Internet Services 65,565 5% – Did you not receive what you paid for on penny auctions? Complain about it.
4 Prizes, Sweepstakes and Lotteries 64,085 5%
5 Shop-at-Home and Catalog Sales 60,205 4%
6 Imposter Scams 60,158 4%
7 Internet Auctions 56,107 4%
8 Foreign Money/Counterfeit Check Scams 43,866 3%
9 Telephone and Mobile Services 37,388 3%
10 Credit Cards 33,258 2%
Read more: FTC Releases List of Top Consumer Complaints in 2010; Identity Theft Tops the List Again
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