Ziinga.com Seems Odd

UPDATE: JULY 2012 – Does what we found indicate company shill bidding? Read: Ziinga

Have you tried the UK penny auction Ziinga.com/uk?

Not to be confused with Zynga poker, Ziinga is owned by Auction Management Ltd., Suite 238, Vincenti Buildings, 14/19 Strait Street, Valletta VLT 08, Malta.  However, we did find FlopGroup Ltd. also located at the same address as Ziinga, but in a different suite, we did see the bidder “FlopFlop” place a few bids on an auction this morning. Coincidence? Not sure.

Ziinga is currently “auctioning” 8 big ticket items,  all of which are ending simultaneously. Items include an iPhone 4, 40″ Samsung 3D TV,  an iPad,  Nikon D90,  an HTC Desire, and an Omega Watch.

According to WebsiteOutlook.com, Ziinga has a daily pageview (est.) of 9838, whereas a large penny auction (that only has one auction ending at a time right now and has them spanned out by at least 5 minutes, has an estimated  58,151 pageviews, does Ziinga have enough traffic to justify the large volume of bidders?

If you watch Ziinga’s auctions you will see that the vast majority of their items have bidders that come in at 2 seconds.

Could this be an indication of admin autobidders (shills)?

Let us know what you think and what your experiences have been with Ziinga.

Discuss Ziinga and all other penny auctions, lowest unique bid and dutch auctions in our penny auction forum!

Related Posts with Thumbnails

216 comments… add one

  1. dxp_111

    I have won an aution now. But ONLY myself have problem to pay for the product. I'm waiting for customer service to response. I'll update here later.

      1. Amanda Lee

        Thanks for sharing this!

  2. dxp_111

    I had chat with the online assistant a few times, I was told they will email me as soon as they solve the problem. You can see my user name "dxp_111" on ziinga.com won a iphone4 with price of £135.27. Don't know where could this end up with… I'll keep posting.

  3. dxp_111

    The payment went through; I can see the money has been deducted from my bank. So, I'm officially waiting for shipment now, fingers cross!

    1. lexy

      hope you know you will be charged $79 or so a month for membership and another $45 when you cancel your subscription. It is not worth it.

  4. hob

    Please do so. I am curious of what they sell since there's no iPhone 4 unlocked on sale yet and this is what they are promoting on Facebook

  5. dxp_111

    Received an email says they have posted it and should be arrived within 7 days. Although I have asked who the courier is and what the ref is, I didn't get that.

  6. job

    Sounds all a little bit suspect to me.

    There's no such thing as getting an iphone 4 for £13 which i've just seen one go for!

    all looks waaayyy to suspect

  7. dxp_111

    To: JOB,

    Don't forget, to get to £135.27, there will be 13,527 bids on this mobile phone (Penny auction, 1bid/penny), and price for ONE bid is betwee 47 pence to 80, so let we say average 60 pence for one bid, the company has already made £8,000 on the bids. I see this is another form of lottery.

    From my bank statment, the payment was made to "www.ziinga.dk MLT", it is what I expected. There is a bigger community in Denmark, about 50% trafic came from there.

  8. dxp_111

    7 days now, I have received an email this morning says, due to the high demand, it is not possible to be delivered now (Actually I'm kind of not believe it can be delivered in 7 days at beginning as well). It says should be delivered some time between 3/08 – 10/08.

    I'll update here around that time.

  9. John

    Any news yet?To be honest,i dont trust them,just curious of outcome.

  10. chets

    @dxp_111

    Dude did you already received your Unit? just wanted to know how true these things are…. but honestly its really seems like a big scam i donno how many days this website will work on .. ;)

  11. dxp_111

    Hi guys, sorry I forgot to update here, so happy when I received the iPhone 4! Factory unlocked, 32 GB. Such a nice thing– shipped directly from Apple store.

    I received it on 6th/Aug, 2 days before thire promiss.

    But be careful guys, think this as a lottory, the chance you win is limited, I was just lucky. You will spend quite a bit on purchasing the bids…

    I suggest you have a look other forums in Denmark, it looks like 90% customers are from Denmark and France.

    At the end my transaction from Ziinga took about 5 weeks, but it is closed now. I'm happy that I was lucky this time…

  12. Erin

    Definitely not a kosher website…They said that I had joined some sort of membership that costs 500+Norwegian kroner-bit of money there. I had no idea of this membership, all of a sudden it just shows up on my bank statement. Customer Service is unwilling to deal with my case and will absolutely NOT refund my money.

    If you try bidding, you never win. It just works that way. There are a ton of fake bidders that win the auction- always the same ones winning over and over again. DO NOT USE THIS WEBSITE!

  13. Joe

    I think this website is a load of rubbish…i have been using it quite a lot and have still not won anything. A friend of mine won a ipod touch 32g over 2 weeks and has still not received it. I think its just a big scam.

    1. Systematic Menacing Joker (SMJ)

      Has your friend received it yet?

  14. James

    Joe: If you read thier terms it says that delivery is upto 5 weeks maybe that is why your friend did not get his Ipod yet :-) I won a 3D tv and got it within 4 weeks, I can only say I have been very happy with there service….

  15. Ravi

    This website Ziing.com is a scam and I have reported them to Which and the BBC. They get you to put your credit card details into your account and then sign you up for membership without your authority at £33 per month. When you try and get it back they state that T&C state that you cannot get the monthly subscription claimed back.

    Please AVIOD is site as it gives penny auctions a bad name !!!!

    You’ve been warned !!!!!!

    1. Guy’s ,
      I’m currently in dispute with ziinga.com and fully intend to take them to court . I rather stupidly bought an ipod shuffle for £2.00 . When I put my bank details in the T& C’s appeared , within minutes I cancelled and invoked my right to cancell under the 7 day cooling off period See below ……

      Buying online from shops or suppliers
      The purchase of goods and services over the Internet, by phone or by mail order generally is subject to the Distance Selling Regulations. One of the most important implications of these regulations is a cooling off period of 7 days during which you have the right to cancel. You must provide notice of cancellation in writing and it must be posted to, left at, faxed or emailed to the business address of the supplier, and you must ensure this is done no later than 7 working days after receipt of goods.

      ziinga.com is a SCAM !!! DO NOT USE THIS SITE EVER- They removed £180.99 from my bank account within the two days even though I cancelled

      If you have used it cancel your card straight away and contact your bank. Barclay’s Bank have been brilliant todate . I’ve forwarded all emails to them and they will not recognise any more payments

      1. andrew mcguire

        i know the cheeky basttards were trying to charge me 59.99 a month,i only bought something on the 23/11/2012 and cancelled on the 28/11/12 and now they are trying to charge me 3 monthly installments of 59.99,i have phoned my bank and told them not to let money leave my account and am going to take them to court,if anyone else feels the same and wants to be a witness for me my mob number is 07541666803

      2. David Enting

        I bought an Ipod from a Ziinga auction.No notification,email,nothing from them.A few weeks later I noticed they had deducted $119 from my credit card.Read the forums on the subject,went to my bank.told them Ziinga was a scam,and my bank reversed the charges.THEN the emails from Ziinga started,entitled “suspected fraud” Ha bloody ha,threatened me with legal action,included a picture of my house taken from google earth.Intimidation bordering on the criminal I reckon.Anyway that was a year ago and nothing happened.But if I ever visit Malta……

  16. kev

    this company has no legal rights to withold your money. for the following reasons:

    They do not offer you a choice of which membership you want. – they choose for you. this is in their Terms & conditions under Memberships. there are 3 different levels, but the company will always deduct without authorisation or notification £56 per month from your card.

    Card fraud is being committed, they dont ask for address or details of the cardholder details.

    Nor do they get you to agree to a membership level.

    Nowhere on the site does it show you when and how they will deduct monies from your card.

    BBC watchdog has had several reports about them, please add yours at http://www.bbc.co.uk/watchdog

  17. kev

    If you are having problems getting your money back from them report it as fraud to your bank as this is an unauthorised transaction, furthermore you did not agree at any level to which or what amount and when this would be taken.

  18. andylou

    I won an iphone4..at "www.ziinga.com/uk" just few mins ago..

    First I just curious what is that. then I saw the 500 bids is about 0.47, I have not notice that is only for one bid, and then I click the button, and I input my card details. After I click submit, the price 236.98 shows on my screen. And I got a short message from my bank, notice me that a fee have been charged.

    I think that is fraud at first, but i am not sure. because i got the URL from facebook advert. So I try to play it from 2:00am, to now..it's 5:00 am..half night..then it shows I won an iphone4, I paid it 106.12 pounds…Hope I will get it soon.. That day I will come here to verify what the ziinga is.

    By the way, I am in London…my email for public contact is andy@andylou.com

    If any interest about my experience, please contact feel free.

    1. Systematic Menacing Joker (SMJ)

      Received?

  19. John

    As i said before its a SCAM! Wake up people!

  20. Ziggo

    andylou,

    The message you post telling about your winning bid is dated on 16th sept. According to the ziinga.com website (http://www.ziinga.com/uk/auctions/view/36214) you won at the 17th sept. (screen: http://grab.by/6szH).

    Weird isn't it?

  21. Ziggo

    Oke, I notice now that the server is -8 GMT.

    Let us know when you receive your price!

  22. andylou

    They just told me wait up to 5 weeks.. Then I wait.

  23. kev

    i have got my money back from them, YOU MUST threaten legal action which involves the police and other authorities even authorities in Malta & Spain which is where these con artists are.

    They are robbing people blind.

  24. kev

    BEWARE: these people are fraudsters not only do they use your card to take money off for their silly scheme but also will use your card for internet gambling sites.

    BE CAREFUL

  25. andylou

    Kev, thanks a lot. According to the statement of " dxp_111", I think what should I do is only wait.

    I really paid money to them, and really won auction from their website, they really send a email to notice me won auction. I just wait till next month.

    However, the bank today gave me a phone call. And said that next money should have a meet in terms of some problem of recent businesses of my account, if the bank noticed that the ziinga has a bad record and next monday is talk about that, I will show something here. If not. I should wait for another 4 weeks..

  26. andylou

    The bank don't know why they call me to be there… and I ask them if ziinga do not deliver the product to me, the bank staff said it need take time, if after the 5 weeks duration, I can take refund from Bank and report a fraud. The bank told me do not worry about any payment made online, if no product ,money will be take back.. so I should wait and wait… I check the deliver status everyday… but it still "awaiting shipment"..

  27. Commander J. Tuldenh

    These people are being investigated by countless police authorities in the UK as well as the serious fraud office.

    1. bill

      ziinga www zinga dk mlt took money at of account with out my permission how do stop nthem taking more next month

  28. X

    Hello,

    I have a problem with them too. I purchased a 10 bid package for £1, and they debited me with additional £56 a week later. In the e-mails from them I've been reading that there was a chckbox I ticked when purchasing the £1 package, with a text:

    "Yes, I would like to have 10 free bids, and Gold+ membership with 7 free days where I get free access to Ziinga's Bid for free auctions and up to 9 free bids every day. Afterwards the price is 56 pounds. This is not binding and can always be cancelled."

    I don't even remember this checkbox…

    I asked them to remove my account, which is done now. But the money still has not returned. Neither do I feel any will on their side to do it.

    What to do? Any advice?

  29. andylou

    Tell you bank! Take your money back!

    I still haven't got the iphone4 I won.. from 17th Set till Now…(nearly 3 weeks)

  30. X

    I did and my bank cannot do anything. What I can do now, they said, is to contact the police. I think I'm on the lost though… It's good to take screen-shots when dealing with such likes, a lesson for the future…

    And one more thing. They have on their site the "Approved by Visa" logo. I was redirected when I purchased the bids to Lloyds' Click Safe site, where I had to enter my special PIN. The £56 went without this, and the bank says that doesn't make the transaction unauthorised. One has to be careful on The Internet, to sum up…

  31. andylou

    I have not got the iphone4, but I noticed the tick box when I purchase.. It's dangerous if do action on website without careful..

    You can tell you bank cancel their monthly charge..( If you login in your Ziinga account, they give you bids automatically everyday, it means your bank account is in danger, they will charge you member fees which is 56 pounds every month,like charge your monthly mobile contract fees, tell your bank to cancel it)

    I am considering whether to purchase the bids again till I got the product I won, the iphone4..

  32. X

    Good to know there was the box at least. I'm not going to use the site anyhow. There could be something else I wouldn't pay appropriate attention to…

    And going back to the case, I think they should've asked me whether I wanted to continue the membership into the paid period. Or at least warn me by e-mail. As it was, I have an impression, they don't believe what they sell is worth the price.

  33. grrrrr

    I WAS SCREWED. DAY LIGHT ROBBERY. STAY AWAY

    I'm in the process of trying to get my £56 back!!!

  34. X

    Don't forget to share the details here.

  35. james hinsley

    Yes this is a scam, they take money from your account every month. I noticed this when i checked my bank statement. Cancel your bank card and order a new one, then report it as fraud to the bank and the police, be warned!

  36. hells

    I thought I was having a small flutter £8.43 and didnt like the experience

    I thought it ended there untill they took £33 a week later I e.mailed and they said I texed to say I wanted membership IDONT EVEN HAVE A TEXT FACILITY SO WRONG

    i HAVE ASKED FOR MY MONEY BACK but no joy I have threatened with the police but still no joy.

    have now cancelled my bank card

    they are crooks I definately did not tick a box

  37. andylou

    I haven't got the iphone4 from 17 sep till now… 17th Oct.. a month… the last week I should wait..

  38. MARC

    Definitely not a kosher website…They said that I had joined some sort of membership that costs 500+Norwegian kroner-bit of money there. I had no idea of this membership, all of a sudden it just shows up on my bank statement. Customer Service is unwilling to deal with my case and will absolutely NOT refund my money.

    If you try bidding, you never win. It just works that way. There are a ton of fake bidders that win the auction- always the same ones winning over and over again. DO NOT USE THIS WEBSITE!

  39. Sam Igo

    DO NOT USE ZIINGA.COM IT HAS TAKEN £56 OUT OF MY BANK ACCOUNT. I DIDNT EVEN NO THEY HAD IN TILL I CHECK MY ACCOUNT ON LINE . IT WILL TAKE IT OUT EVERY MONTH AND THEY CAN USE YOUR BANK DETAILS FOR OTHER WEB SITE. THERE IS NO WAY FOR YOU TO STOP IT ON THERE WEB SITE SO I HAD TO RING MY BANK AND THEY HAD TO CLOSE MY BANK ACCOUNT.

    JUST THINK HOW MUCH MONEY THEY ARE TAKING FROM ALL OF US.

    SO PLEASE DO NOT USE ZIINGA.COM IT IS A BIG FAT SCAM.

  40. Adil

    i got screwed too! £56 debited and no CHECK BOX at all!!!!!!!… i work for a bank so have had my payment reversed. arghhhhhhhhh i wish i saw this site before. i found the site by clicking on an Ad in facebook

  41. andylou

    this week is the last week, they promised deliver within 5 weeks since i paid(17th sep 2010) for my won iterm- iphone4.

    However, I got nothing now.

    Hope I will get it tomorrow.

  42. John

    It seems the people who own the site are living in Dubai according to this:
    http://translate.google.com/translate?hl=en&s

    http://translate.google.com/translate?hl=en&s

  43. andylou

    They said some they are changing supplier, so can't send me iphone4 on time. but never indicate what time i should recieve my iphon4…

    The system really work. so i won iphone4 .. but i never got it… from 17 sept…

  44. Ritchie

    From holland; also used ziinga.nl …
    Never saw a checkbox as well and now they have credited EUR 69,- from my card..
    Im busy with my bank to get it back!
    I feel so stupid that this happens to me! Unbelievable that these sort of companys even exists..

  45. andylou

    Finally!!! I got the iphone4 32 G….. fantastic!!!! from 17 sep 2010 to 28 Oct…. I just got it.. Ziinga is a good website but need good skills of gambling

  46. Mariska

    Unauthorized withdrawal of 39 euro 8 days after they have withdrawn an authorized amount of euro's! Do not sign up for ziinga even though a few people may be happy.

    1. PAWAdmin

      Thanks for stopping by feel free to join our forum!

    2. Deirdre Stapleton

      Hi Mariska, Did you get the money back, they have done the same to me?

  47. John S

    Agree with Kev, Zinga or whatever is just a bunch of cowboys.DONT TRUST THEM!
    Just wondering is there any legal way to stop them screwing people.
    Stay away from them!

  48. thoq

    dont be afraid to try it out, i used my gift card to buy bids. i have been collecting bid since they give you 4 bids everyday& everytime you login. I hope i can win

  49. sue Allen

    I foolishly logged on to ziinga and was screwed i won i ipod but was sent a message saying they were all gone surprise! Was awarded xtra bids but didnt want to use them as i then clicked it was a scam!! But ziinga are still taking money from my bank account, i now have had my card cancelled and is under dispute. I warn anyone never to use ziinga.com

  50. bob

    people, c’mon… no one gives anything these days

  51. Joao Pereira

    Don’t use it, one an auction but amazingly the website went for maintenance, they credit the bids. Tried another time with the agent bidder “playing”. Made a print screen where I was the last bidder and did win but when I checked the closed auctions another user won !!! Do not trust these site.

    1. wan

      This auction is pure scam. Lured you to join then take your money from your credit card to buy the bid point without you knowing it. Try to bid on some of the items but no matter what…you always loose. Don’t even try to sign up and giving away your credit card. IS PURE SCAM………………………….

    2. tommy

      i totally disagree, i have made millions from this site. and would like to thank you all for giving me your Credit card details “SUCKERS”
      ZIINGA RULES WHAT A QUICK WAY TO MAKE AN EASY 2.5 MILLION.
      I AM NOW LIVING IN THE MALDIVES, SUNNING IT UP. HOW SILLY ARE YOU HUMANS

      1. robinhoodsun

        you WOULD disagree. i’d say tommy is the guy who stole all your money. lol

  52. ian

    I emailed this to ziinga
    Hi I have only just started usinng your site spent alot of money buying bets to what end ?? is this a scam ? I just cant log on and see whats happenig I have used your bid manager but whats the point if i cant see what is happening ,the next thing i expect will be, sombody else has won the tv,and because i cant log on i will have to except that ????
    there is a problem here please sort it out.
    they replyed
    Can you tell me what error you see when you try to log on?
    Just to confirm, your username is *******
    my reply
    I am able to log on now but the ref i had before when i couldn’t log on was -ref#97.83e70cc3.1292285592.1534d53d.
    (this is just one of the references i recieved i did get a few before, but did not write them down )
    If i could have logged on to the site i should have won a tv with the maximum limit being £250.00 but because i was unable to buy any more bids i missed out on bidding for the tv,this does not seem very fair.
    I do feel a bid hesitant to place another bid, after this in case it happens again.
    What assurances do i have this will not happen again?
    thanks for your reply and i hope you can help

    but to no good they replyed
    I consulted our IT department regarding your issue. While we never provide refence numbers for not being able to log in, they have informed that it looks like a reference number generated by Spamcop, a software used by ISPs.

    Since we have not prevented you from logging in, you will need to contact your ISP about whether they labelled Ziinga as spam

    SO to all who read this was I scammed

    1. wan

      They charge me $149 for my stupidity by giving away my credit card and signed up with this SCAM artist web site.

      1. mark

        I WAS CHARGED £105 WHEN I JOINED UP,, FOR 250 CREDITS..I DIDNT BUY ANY CREDITS…CANT GET REFUND FOR CREDITS..I WAS ROBBED BLIND BY THIS SITE..THEY MUST BE MAKING MILLIONS…

        1. Ashley

          yep exactly the same here. I spent about half and hour trying to explain to “Kim” that I thought I was going througha registration process as nowhere did it say that I would be purchasing 250 bids. I even printScreen’ed it. Email it to her. Tried calling back but they put the phone down on me. … lovely.

    2. Prof. Ken Wright

      Mark I also have had some problems with Ziinga.
      However instead of writing about it on the web please contact me at: -
      kwright@bo-ness.org.uk
      In my experience the only way to stop these scams is to make the general public aware of these swindlers. I have many media contacts representing the press &T.V.
      However, I also have several contacts in the U.K. and Scottish Parliaments. I have been the secretary of a leading political party for several years and worked as an Agent for a prominent Westminster Politician and I can assure you this is the type of issue that politicians love: especially if they are in opposition.
      Moreover if a leading politician asks questions about this type of scam the media will quickly bring the con in question to the attention of the public domain.
      I would therefore ask you to pass the following message on to anyone that you think may be interested.
      Ask them to clearly state what issues they have with Ziinga and post them to me at :- kwright@bo-ness.org.uk
      HOWEVER BE VERY AWARE OF PEOPLE WHO HAVE A POSITIVE INPUT THEY ARE PROBABLY SHILL’S WORKING WITH OR ALONGSIDE ZIINGA.
      ALSO BEWARE THAT ZIINGA AND COMPANIES LIKE THEM WILL LET A FEW PEOPLE WIN A FEW ACTIONS (USUALLY LOWER PRICE ITEMS) AND ASK THEM FOR WRITTEN TESTAMENTS, WHICH THEY WILL ENDEVOUR TO PUBLICIZE AND THUS VALIDATE THAT THEIR AUCTION IS GENUINE, WITH THE HOPE OF ADVERTISING THEIR FACILITY TO THE POPULACE AND STRESS THAT ANYONE VISITING THEIR SITE WILL BENEFIT FROM THE INITIAL “FREE AUCTION”.
      THIS THEY WILL CLAIM VERIFYIES THE AUTHENTICATION THEIR AUCTION
      I would therefore strongly urge anyone reading this, who has had contact with Ziinga, to contact me.

      Nevertheless, also be aware that the company in question can overnight change their name.
      For instance Ziinga is actually Auction Management Ltd., Suite 238, Vincenti Buildings, 14/19 Strait Street, Valletta VLT 08, Malta Trading as Ziinga.

      Prof. Ken Wright (Edinburgh)

      Prof. Ken Wright (Edinburgh)

  53. VICKI

    Boy did I goof! I didn’t read the small print. I thought that this would be a cool site until I received an receipt for $149. going against my credit card. With in 20 minutes of receiving this I was on the phone to credit card trying to stop the charge from going through. I then starting email them at their (us@ziinga.com) email address telling them to cancel, I did not want. So far I have emailed the 7 times telling them the same thing. I will fight this charge to the end. My credit card company did give me Ziinga’s phone number with is in UK. which I won’t call yet. I have used E-bay and Craigs list for years and I am extremly happy with them. I have only had one problem on E-bay, but was able to get my money back with out the hassle that I think this one is going to be…..Never will I do business with a company that is out of the USA

  54. Dan Journo

    I also signed up and got charged £56. I emailed them when I noticed, and they said that I agreed to gold+ membership, which I certainly did not!
    They told me they’ll cancel the membership and when I ased for proof that i’d signed up, they said they’d refund the payment. But since then, I’ve had no refund and another £7 charge.
    My card provider insist that they can’t do anything. And now the website has an error on it with a reference number.

  55. I was searching the web and found a website that looked like a news station website. It said if you entered the code ziinga25 you would get 25 free bids. I did this and it asked for my credit card and sure enough it charged me $149.00!! I did not have any page that prompted anything about there being any kind of charge!!!!! I have contacted them by email several times and they say there is a no refund policy on bids purchased. They have now closed my account.

    1. mark

      mark
      i joined ziinga so i could see the auction was like..i tyoed my detail in and my bank detail,,with out asking theu took £105 for 250 credits…there was nothing i saying i was buying 250 credits @£105..the site itself is rubbish,,there only about 20 item up for grabs,,all the rest are sold..i read the conditions and no refund is given on credits…the site is a scam if you ask me. AVOID JOINING THE SITE

  56. Joe

    Thanks for posting this people! I was about to join Ziinga. No I know that I must stay away.

    1. Dipankar

      thanks guys for all the feedback on ziinga. won some credits and was going to provide credit card details when i thot i’d check about this ‘too good to be true’ offers. thank god i did!!!! BEWARE everyone!!

  57. Stacie jo

    I went on the penny auction, and won a coffee machine for 78p p&p was £10 but thought nothing of it as it must be heavy. Once I added my card details and submitted it said this product is not available in your country and have me the option to cancel payment which I did. Only to find today that they took the funds from my bank. I will let you know the outcome.

  58. Kraclin

    I also have been stung by this site. It plays fast and loose with other peoples credit cards. So what can we do about them, other then bitchin’. Any ideas anyone?
    It is fraud! with a very thin legal screen.

    1. Amanda
  59. Rh iWoolley

    What a rip off, took £60 out of my account plus £8.45p for bids and you can never win the auction it just goes straight on to the next auction and the time starts counting down again, no one ever wins even if your the leader at the end! Don’t do it as you can’t get your money back!!!!

  60. Thanks for all the warnings, hopefully it’s prevented me losing any money to these guys.

    More worryingly though, I found Ziinga because it was a sponsored ad on Amazon, so there will be a tendency for people to trust it as they presumably trust Amazon to keep tabs on who they offer links to!

    I will be contacting Amazon to let them know…

  61. Kerrie

    Thank god I stumbled across this in time. I gave my email to sign up to Ziinga and tried the free auction, I won an Iphone 4 but it froze at 1sec to go, i still have the screen open, and subsequently all the other auctions froze at 1sec also. I’ve emailed them with the problem, only to get an automated response stating that they will respond in 24 hrs. Obviously they’re hoping that I will have closed the page by then, and will have no proof, but no, I will keep it open for as long as I have to.

    Reading this I thank my luck that it did not get to me buying the product and giving these chancers my payment details.

    Thanks for all the warnings, it’s so important – Keep away everyone!!

  62. Imran

    thank u people for sharing this information i was about to give away my details

  63. matty clarkson

    I have been on this site and thought wow, unfortunatly I was misled…i won 250 bids on free auctions which cost me £3, with these bids I won a hd web cam worth £90.33 for .07p then this morning i recieved an email informing me that ziinga could not send the item to my region and asked me to send them my bank details for them to refund the money. I was very dubious as the company had my bank details already-so i replied to this email voicing my concerns and in meantime i found this sight and have had my eyes open as to which this company can be trading is unbelievable.
    i have now had to contact my bank-stop my debit card, change my bank account and deal with the fraud department!
    SCAM SITE!!!!!!!!!!!!!!!

  64. Claire

    It’s a shame I didn’t see all this info before joining! When I made my first bid on this site I got really confused as it doesn’t give much info on how it works so I contacted them by email and they replied quickly explaining how it works but I was put off and had only spent about 5 pounds so never went back on the site! A few weeks later I was on internet banking and saw an amount for 34!99 had been taken? Outraged that my bank details had been kept without my permission I sent an email to receive no reply I called the number on the site and I was advised that I had signed up for vip membership automatically I explained I wanted a refund so the person told me to email which I have done to no reply grr I’m now trying to find any info on were I stand and if I can get a refund in anyway but wanted to share my experience because if it saves someone money by them not joining then least some good has come from my rubbish experience! Avoid this site please

  65. Justas

    Ziinga is a great looking site, it attracts a lot of people with its idea and simplicity. I almost fell for it, but im not that stupid. I have registered and had like three free bids. Placed on random shit and instantly “WON” a 60 pound slip or whatever the fuck that was and it asked me to pay for it straight away on the same screen. I was about to cancel it but i noticed that I CANT GO ANYWHERE ELSE FROM THAT PAGE!!!! I tried every button on page but it redirects me to the same shit. IIt insists people to pay for fcks sake!!! Dont fall for it people, dont be stupid

    1. philip

      thank you for thıs comment ı have just had the same happen to me ı wıll not put any more detaıls on there thanks for the warnıng

    2. Max

      jeah, i got same shit, didnt pay…..! lucky

  66. Sunil

    I just signed up with this site and bid for 2 items in free auction section and won one item. It took me straight to the payment screen and it wouldn’t let me go to any other pages within the site without the payment being made. Why would they do that if they are genuine? What if I need to check the status of other bid before making the payment or if I want to make the payment a bit later? It looks dodgy guys.. I was only checking it out any way as I found it’s advert right above my emails in Gmail. Google shouldn’t be this greedy for money to have these kind of scam adverts shown to their users. I thought they were responsible…. well..
    Anyway, avoid ziinga.com and STOP GIVING CARD DETAILS ALL DODGY SITES, ESPECIALLY THE ONES OUTSIDE UK.

  67. Rob

    Thanks everybody, was half considering giving them my card details. Guess I’ll not be doing that!

  68. AMJAD

    THANK YOU WOULD HAVE BOUGHT 35 CASH FOR 3.50 NOT DOING THAT NOW!

    HATE FRAUD :-(

  69. Maggiemayflower

    One should usually pay attention to this popular quote, “When something sounds too good to be true, it is.” They aren’t going to give away items like Iphone 4′s and such for 30 cents, because they’d make little to no money. In fact, they’d be buying their own products to give to you for 30 cents. Just follow the golden rule, and don’t be an idiot with your money.

  70. Surprisingly this site came up as a cookie link on my gmail account when i was reading mails. So i clicked on it, and as everyone above all the auctions looked so good to be through.

    So first thing i did was google about the site and viola, SCAM. I hope other ppl do not get scammed

  71. rabia

    dont use these kind of websites they are fuking rip off…they let u win for the first time and then take ur card details and keep it and take maoney from ur account.unsubscribe as soon as u can….

  72. Ben

    This website is a scam! bigtime! never win auctions, if you do never recieve prize even after paying for it. They debit yoiur account WITHOUT authorization and pull some bullshit out saying you signed up for a membership. I reported them to scamwatch with the ACCC. waitinf gor a response. Also speaking to my bank about a charge back and i have already emailed them with NO LUCK OF GETTING MY MONEY BACK. I demanded them send me information abotu my supposed purchases but they refuse to! ridiculous! someon needs to take this site down!!

  73. STAY AWAY FROM http://WWW.ZIINGA.COM/NZ
    I HAVE ALSO SENT ALL THIS INFO TO FAIR GO AND HOPE MAYBE THEY CAN HELP ME OR STOP IT FROM HAPPENING TO OTHERS!
    i found this joined cause i won a auction for $180 towards bid packages for like $5 then the other day 18/08/2011 i had $119.99 new zealand taken from my account i have cancelled my card with bank have cancelled my account with ziinga have asked for my money back but they said in the terms and conditions they don’t refund memberships yet i cant find it any were on them can u?
    Terms and Conditions

    General

    The following Terms and Conditions shall apply to the business relationship between the domain and sub-domains of http://www.ziinga.com (hereinafter: “Ziinga”) and our users. By using Ziinga the user accepts the following Terms and Conditions, as well as the manner in which Ziinga operates as described on our website. Any variations or alterations in the following Terms and Conditions shall only be binding if agreed to in writing. We recommend reading through all of the Terms and Conditions before participating in any of our auctions.

    Bidding advice, articles or other information posted on our website, such as under the “How it works” section, are only suggestions, and are not to be relied upon. Ziinga shall not be liable or responsible for any action taken by a user on our website or the action of any other person who may have read or been informed of any such information or other written material.

    Eligibility

    In order to participate at Ziinga, you must be at least 18 years of age. Ziinga employees and their family members are not eligible to participate.

    Registration

    Ziinga reserves the right to limit the number of users per household. Users may not provide deceptive information. Accounts are non-transferable.

    When selecting a user name, the user is subject to choosing a name that is not in any way offensive, indecent or derogatory. Additionally, a user may not select a user name that is misleading or advertises other websites. Ziinga reserves the right to change or delete user accounts that are violating these conditions. It is solely the responsibility of the user to ensure that their password is kept confidential. In most cases, the user shall be liable for all activities that are undertaken using their account. Any misuse of the account may result in the user subsequently be banned from participation on Ziinga.

    You may cancel your account at any time by sending an email to info@ziinga.com.

    Bidding

    Users are permitted to bid by means of single bids or the Bid Agent feature. Once a bid has been placed, it is deducted from the user’s account and cannot be refunded. Bid Agents permit users to bid on auctions even whilst they are not present. They function as per parameters specified by the user. Users are prohibited from using alternate bidding software and doing so will result in immediate disqualification.

    A user can win 2 auctions in a 14 day rolling period. They will not be able to place bids on new products until this period has passed. Users will not be permitted to continue bidding on products they placed bids on before crossing the 2 auction limit. Bids placed before crossing the 2 auction limit will not be refunded.

    Please note that bids bought or received due to special offers and bids won from Ziinga auctions and from the slot machine will have a value of 0 and will therefore have no effect when using the “Buy it Now” function.

    How Ziinga auctions function

    Each bid placed, resets the time remaining for an auction by increments of 20 seconds, 1 minute or 2 minutes. The increment is dependent on how long the auction has been running for or type of product. The auction will end if no new bids are placed before the timer reaches zero.

    Bids are only placed once they have been entered into Ziinga’s system as opposed to when they were sent. This usually takes about a second. Ziinga will not be held responsible for technical errors causing the placing of your bid to be delayed. This includes, but is not limited to; faulty user equipment, technical errors caused by an ISP and high volumes of internet traffic.

    Ziinga maintains the right to suspend auctions, revise bidding time of ongoing or future auctions and re-open closed auctions upon suspicions of any misdeeds.

    Most auctions feature a “Buy it Now” option, allowing users to purchase the product they are bidding on, using bids they have already spent. The ‘Buy it Now’ price is 7% higher than the value of the product. Unfortunately this feature is not available for auctions pertaining to gift cards or bid packages.

    The price the user will pay is equal to 7% more than the value price less the value of the bids they have spent on that specific option. Note that the “Buy it Now” price cannot fall below 0 even if the bid rebate price is higher than the retail price of the product. The user can choose this option from the time the product goes live to 24 hours after the auction has been closed.

    If the user opts to use the “Buy it Now” feature, they will not be permitted to continue bidding on the auction. Any Bid Agents placed on that auction will be canceled, and bids will be returned to the user’s account. The auction winner will also not be permitted to use the ‘Buy it Now’ feature. If the user fails to pay for the product within 24 hours of selecting the “Buy it Now” option, Ziinga reserves the right to withdraw the purchase contract, and the user will not be entitled to a refund on the bids they have placed on that product. Note that when a user elects to use this feature, it will not affect the auction for other users.

    The “Buy it Now” is limited to 2 auctions in a period of 30 days.

    Purchasing bids and products

    Bid packages need to be purchased before bidding on products. Bid packages are non-refundable and it is the user’s responsibility to ensure that they do not purchase more bids than they intend to use. Upon completion of purchase, bids are directly deposited into the user’s account.

    Bids and products can be purchased using a Visa, Visa Electron, MasterCard or Maestro. Ziinga reserves the right to halt delivery of a product if the user does not complete the payment. Ziinga will not accept responsibility for technical problems caused by the supplier of the payment facility.

    Once an auction has ended, the winner has 14 days to pay for the product and shipping. If the user fails to do so, they lose their right to buy the product. Ziinga will deliver the product within 2 weeks of receiving payment. Products won before 27/10/2010 can take up to 5 weeks for delivery. Products will be sent to the shipping address provided by the user.

    Unless otherwise mentioned, products come with the manufacturer’s warranty.

    Ziinga does not accept responsibility for potential third party issues that may interfere with your account transactions. Should a transaction problem be suspected, you are compelled to inform Ziinga right away.

    In the event that Ziinga is unable to deliver a product due to the product being out of stock, having a too long delivery time or other reasons Ziinga will transfer monetary compensation, equivalent to the product retail price, to the user.

    Returns Policy

    Ziinga grants winners the right to cancel an order. This begins from the moment the user completes payment for a product. If the user chooses to return a product, they are entitled to a refund of the auction end price they have paid, even if the goods are not defective in any way. These cancellation rights end 14 days after the day on which a winner received the goods. Products which have been used or are unsealed are not eligible for return or refund. Please note that bid packages also cannot be returned. Exceptions apply to products which are damaged or not as described. Damaged goods should be reported within 14 days of receipt to info@ziinga.com. The cost of postage for returned products will be incurred by the user, unless goods were faulty upon receipt.

    Users are permitted to exchange won products for bids equivalent to the retail value of the product they have won, up to 2 times in a calendar month. Users who opt to receive bids will not be charged the final product price or delivery charges. The value of each bid will be in accordance to the value of bid packages (rounding upward). Thereby products with a retail value of NZ$16.48 or less will receive 1 bid for every NZ$1.65 of the retail value. Products with a retail value of NZ$463.35 and above will receive 1 bid for every NZ$0.93 spent.

    You have 14 days to cancel the purchase of bids and credits. If you wish to cancel your purchase of the bids or the credits, simply send us an email within 14 days from the date of purchase and we will readily refund the full purchase price.

    However, do take careful notice that you may not claim a refund for a bid package you have used. By policy, refund claims for completely or partially used bid packages are invalidated immediately.

    Disruptions in service

    Occasionally there may be service disruptions that are beyond Ziinga’s control. In such cases, ongoing auctions will be temporarily suspended and the highest bid will remain as before. Auctions will resume once technical errors have been resolved. Ziinga reserves the right to change the date or time of an auction’s close should unplanned disruptions occur. Users bidding on temporarily suspended auctions will not be entitled to a refund for bids.

    Privacy Policy

    Information Collection and Use

    Ziinga is the sole owner of the information collected on this site. Unless required to do so by law, we will not share, sell or distribute any of the information you provide to us without your consent.

    Registration

    During registration a user is required to provide us with their email address. After you register, we recommend going to “My Account”, and filling out your name (as per your credit card) and shipping address. The information you supply us will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary, which is why it is important to provide us with valid details. Your information may also be used to administer, support, improve and develop our business.

    This information may also be used to contact the user about Ziinga services in which they have expressed an interest. You may revoke your consent at any point by canceling your account. To cancel your account, send an email to info@ziinga.com.

    Third party data collection

    Your personal information may be passed on to third parties only if this is necessary to process a payment transaction or a business transaction with our partners. Abovementioned third parties are always reputable businesses that strictly comply with applicable data protection regulations.

    Ziinga maintains the right to modify terms and conditions at any given time.

    Ziinga.com is a trade name of Auction Management Ltd, Vincenti Buildings, Suite 238, 14-19 Strait Street, Valletta, Malta.

    i also had this convo with a online assistant

    Please wait for a site operator to respond.

    You are now chatting with ‘Nina’

    Nina: Welcome to Ziinga! How can I help you?

    Me: hi i am trying to ring the number provided on you web site but it does not work

    Me: this is the number i am trying to ring44-1138680224

    Nina: Our Phone support is fully operational.

    Nina: Yes that is right.

    Me: then y wen i ring it does it not ring

    Me: it just beeps at me

    Me: and i have tried 3-4 times

    Nina: It is working, I’m not sure if its the area or the line of the caller but we have NZ users calling everyday.

    Nina: I can assist you here instead, what is your concern?

    Me: i have been charged $119.99 for membership that i didnt know about i got told yesterday to email uz i did and have been told that u wont refund it and it says so in the terms and conditions but i have read them and it doesnt say that it says bid packages r and accounts but not memberships! and i need that money that is most my money for the week to pay rent food bills ect imnot rich im on a bennifit

    Nina: May I have your username?

    Me: **********

    Nina: Thank you.

    Nina: Please wait while I check your account.

    Nina: This is from your Platinum membership.

    Me: is that what it says

    Nina: This case has been evaluated by the Billing Department, and the evaluation informed you of no refund.

    Nina: You can check The Terms and Conditions.

    Me: yes but i wnt it back i need it back

    Nina: As stated in our Terms and Conditions which you have agreed on, the membership fees cannot be refunded.

    Me: show me were cause i cant find it in the terms and conditions

    Nina: It is under Membership

    Nina: Once you become a paying member, you can review the benefits and the price of your membership by going to “My Account”.

    Nina: You can always cancel your membership by emailing into info@ziinga.com. Remember to include your username.

    Nina: Membership fees will be charged upfront to your credit card every month.

    Nina: Member price and benefits are subject to change without notice.

    Nina: Membership fees cannot be refunded.

    Me: yes but i cant find were in the terms and conditions it states that!

    Nina: We can send a screenshot for you.

    Me: it says accounts are non transferable and bid packages are non refundible but nuffing bout memberships

    Nina: Please scroll down until you reach the Memberships.

    Me: ok

    Me: it shows General

    Nina: Then Eligibility

    Nina: Then Registration

    Nina: After Registration comes Memberships

    Nina: Then after comes Bidding

    Nina: The statement that is before the Bidding title, please read that sentence.

    Me: Registration Ziinga reserves the right to limit the number of users per household. Users may not provide deceptive information. Accounts are non-transferable. When selecting a user name, the user is subject to choosing a name that is not in any way offensive, indecent or derogatory. Additionally, a user may not select a user name that is misleading or advertises other websites. Ziinga reserves the right to change or delete user accounts that are violating these conditions. It is solely the responsibility of the user to ensure that their password is kept confidential. In most cases, the user shall be liable for all activities that are undertaken using their account. Any misuse of the account may result in the user subsequently be banned from participation on Ziinga. You may cancel your account at any time by sending an email to info@ziinga.com.

    Me: then it is bidding

    Nina: Please read the entire page. Please do not omit the statements.

    Nina: The Terms and Conditions are the same for all.

    Me: no were on the terms and conditions does it state Membership is non rufundable and i have and cant find this clause you are saying is there

    Nina: If you cannot see this, We will forward a screenshot for you.

    Nina: This is the MEMBERSHIP CLAUSE: Membership

    Nina: Ziinga offers different types of memberships and each membership has a corresponding monthly fee.

    Nina: All members get to enjoy value added benefits:

    Nina: * Extra bids for bid package purchases

    Nina: * Free shipping

    Nina: * Free bid

    Nina: * Bid-for-Free Auctions

    Nina: Once you become a paying member, you can review the benefits and the price of your membership by going to “My Account”.

    Nina: You can always cancel your membership by emailing into info@ziinga.com. Remember to include your username.

    Nina: Membership fees will be charged upfront to your credit card every month.

    Nina: Member price and benefits are subject to change without notice.

    Nina: Membership fees cannot be refunded.

    Me: im reading the terms and conditions on the web site and this is not there

    Nina: Please dont make a fool out of us. This is legal business. Please be advised that by omitting Terms and Condition clauses as proof will be considered falsification of Legal Documents. We can see you at court. Thank you.

    Chat session has been terminated by the site operator.

    i now have to wait for the money to be properly processed as ATM it as a visa hold then my bank going to try desput it but i dnt fancy my chances

    STAY AWAY FROM THIS SITE

    1. AceT

      OMG i wish i saw thEse comments before i went on….dumb!

  74. Steve

    Same as Sunil. I was bidding on the free auction and then the countdown timer froze at one.
    So I e-mailed them. this was the reply I recieved:
    “The connection between your computer and the Ziinga servers could be broken. If the connection is broken, the timer on your computer will continue to count down because it has not received the signal from the Ziinga servers to reset the timer.

    The browser you are using might have exhausted its resources. Unlike typical websites that download a page once, our site constantly communicates with the servers to receive bids and manage the auction timers. Older versions of internet browsers or browsers with numerous plugins may freeze after hosting the site for a long time. We suggest using the latest internet browsers and reducing the number of plugins or add ons.

    Your account doesn’t show any recent won auction.”

    And ths is Bull, because I reopened the page, after this happened and the bids were going at a lower price than before?

  75. Patch

    Hi all,

    I won an Ipod Touch for appx. $70 NZD this week and paid for it immediately, though after that I saw the complaints about the website and got worried.
    So then I rang up my bank and had them cancel my debit plus card so I don’t get extra money taken out of my account.
    I have been in contact with them over the last few days and they have been helpful with answering all the questions I asked, I was making sure I know exactly of the process, informed me they are unable to send my product because of the region I am from though will give me a full refund at the purchase price as stated in their terms and conditions.
    I gave them my bank details to put the money in so I am hoping that I will receive it. They said the money has been processed and I should receive the deposit in two weeks. I rang up my Bank to ask them how long overseas deposits should take and they said 2-3 days.
    If I don’t receive the refund I will be sure to go through the steps of the bank to ensure that I get my money back.
    Though fingers crossed that I receive the refund! I will let you all know how it goes. I think that once I receive the refund I will cancel my membership straight away.

  76. Patch

    Just letting you all know that I received my refund of $542.10.

  77. bob

    WOW….
    Saw a link in my Gmail account, then looked at site and was about to sign up, but decided to do a search on their website name first.

    Sorry you guys got stiffed, but thanks for the headsup…….

  78. lynelle

    i signed up for ziinga today and i won a bid for 50 free bids in the free auction section than it took me to were i pay for my bid that was 5.33 and at the bottom it says along with this bid u get a 7 day free trial gold membership and after the 7days you will be charged 99.99 dollars so i tried calling before i payed for my bid and i keep getting a answering machine and the site says open 24 hrs 7 days a week and i thought that was kinda weird so i still havent paid for what i won because im scared they might charge my card some bogus fees and after reading these comments on here im certainly not going to now.

  79. Kenneth

    Kenneth Says: Your comment is awaiting moderation.
    September 4th, 2011 at 2:15 pm
    CONSUMERS PLEASE BEWARE. THIS SITE IS A SCAM SITE AND WILL NOT HONOUR ANY TRANSCACTION. I WAS TOLD THAT IN ORDER FOR THEM TO COMPLETE MY TRANSACTION THEY NEEDED FOUR, YES I REPEAT, FOUR, FORMS OF IDENTIFICATION INCLUDING PERSONAL CREDIT CARD INFO.. I WAS TOLD BY MY CREDITCARD ORGANISATION THAT I SHOULD NOT PROIVIDE ANY OF THE INFORMATION REQUESTED AS IT WOULD INVALIDATE ANY SUBSEQUENT CLAIM ON THE CREDIT CARD COMPANY. THE SITE DEDUCTED £1 FROM MY CREDIT CARD, APPARENTLY FOR PROCESSING THE TRANSACTION, BUT ACCORDING TO THE CREDIT CARD IT WAS FOR “ACCOUNT VERIFICATION”. THEY REFUSED TO SHIP THE TRANSACTION BECAUSE I REFUSED TO SEND THE FOUR DOCUMENTS. THE SCAM IS THAT £1 IS DEDUCTED AND THIS IS NOT REFUNDED DESPITE NUMEROUS E-MAILS. I REQUESTED THAT MY E-MAILS BE ESCALATED TO A DIRECTOR AND I WAS TOLD THIS HAPPENED BUT NO DIRECTOR HAS EVER RESPONDED.
    SAVE A LOT OF PROBLEMS BY BOYCOTTING THIS SITE UNLESS YOU WISH TO HAVE MONEY DEDUCTED FROM YOUR ACCOUNT AND RECIVE NOTHING .

  80. Patch

    That’s weird because my Auction went through fine. If you are worried go to ASK-ZIINGA.COM and unsubscribe or email info@ziinga.com. I advise you that if you want to protect your credit card, get one of those prepaid debit cards when paying for transactions and that way they can’t take money off you that is not related to the auction.

  81. pamela cox

    NO SUCH THING AS A FREEBIE” some things are too good to be true , I am so glad I waited before joining, and read this website….

  82. Abraham Parbhunath

    Tx. I’m so glad I found this thread. Sorry to you all that lost money.

  83. Leyton

    I wouldn’t be suprised if “PATCH” is one of them!!!!
    I paid for my ipod shuffle for 4 or 5dollars the total was like 12dollars including postage.
    But yes they asked for the FRONT and BACK of my c/card, PASSPORT OR D/L and my SIGNATURE on a form. I thought that was WAYYYY too much info about me for someone else to have. Stupid me I paid for the $12. But I have cancelled my card and applied for a new one DUE to this site. So THANK YOU although I know I lost $12 dollars I’m better off then losing $200dollars.

    STAY AWAY from this site, I’m soooo writing it on FACEBOOK and BEBO

  84. Patch

    I’m not, I just read the Terms and Conditions carefully. I also safe guarded my Debit Plus card by cancelling it after I paid for my auction. You need to think strategies.

  85. Eli

    Really i went to this site cause like a fool i thought i could get good stuff cheap i never won nothing i only won the free auction then i won two free action and i blocked my account for two weeks so i couldn’t even use and im in high school so i have my high school checking account with my debit card and i had around 300$ in my account so when i was at school i was bored so i checked my account surprised and mad seconds later i only had about 150$ left tryn to find out if had purchased any thing i checked and i saw one charge that was new it was to ziinga but by the name on my account i saw pending so i waited so in two day my bank i guess denied them and i had 300$ in my account lucky maybe but i should have canceled then and there its now 9/20/11 and and had an overdraft fee of 34$ its not that big i was going to pay that back pronto but when i woke up this moring to check my account i know had a overdraft of 133$ so dont use this site i am mad beyond belief.

  86. Kat

    Ziinga.com/us is indeed a scam!!! They debited $99.99 out of my debit account without my authorization! Then they have been charging me an “international processing fee” of $3.00 when I live in the U.S. This is the third time they have charged me this month. They are making me broke!! I was late on paying for my bills, I called them numerous times, and emailed them numorous times, they never emailed me back nor give me back my money!!! DO NOT USE THIS SITE!!

  87. Dinusha

    thanks guy’s.. at this time I’m logged in to ziinga and won a nokia 5130 phone..I still didn’t submit my credit card to them..before that I thought I should run a revive about this company..so I did..there i found your posts in here.. I was saved ! thanks for all..

  88. Another Victim of Ziinga

    Ziinga is total fraud.. Stop bidding on their site.

    The cents that keeps getting added everytime makes a bet is added to the auction price.
    As long as there’s a person who places a bid before the time reaches zero, the auction will continue.
    – Chat Ziinga.com Member
    Comments: And auction will never end because their system will never makes it happen.

    Example:
    Let say Ipad Auction running for 2 days and every 2 seconds people adding 0.2 cents then ziinga would be earning S$17280 on single Ipad itself. considering there will always be a single winner.

    They will not show for how long the auction in progress and how many bidders auctioned for that Item until now.

    They are totally fraud ..

  89. Meh

    It’s like they say, if something seems to good to be true, it probably is…

  90. brownse

    is ziinga.com legit? Searching the sites….
    Thank goodness i like doing my homework. I signed up this morning to try this site, I am a bid or buy fan, but thanks to all the warning signs from you guys i am not steeping into this Horse Shit!!!.
    Like the Good Book says, if something seems to good to be true, it probably is…

  91. Is Ziinga.com Legit? thats what i typed in…..
    I signed up this morning, but thanks to you guys’ reviews and comments i will side step this Horse Shit!!!. I am a bid or buy fan, but will not the Ziinga way. Like the Good Book Says, if something seems to good to be true, it probably is…

  92. L Arnold

    SCAM – DO NOT USE – THEY ARE IMMORAL AND SLY!

  93. Kelly

    How do I know I m bidding with real people or with the computer program? I did not feel right after few times free bidding and wanted a refund for my bids; however, the online assistant Peter told me there is no way for me to get my money back and I should read terms and conditions before I purchased the bids. It’s kinda wasting time to talk to the online assistant cuz ” No” is the only answer they give. Besides terms and conditions, they even used the company policy to scare me off. I got no choice but called the credit card company right away to stop the payment and luckily, I got the money back. Yes, I did accept the terms and conditions when I purchased the bids but terms and conditions could be adjusted according to different situations. Ziinga are threatening people by using their innocence of legal knowledge. I wonder if there is any way to stop the scam like this?

  94. bonniebrewer

    i want my merchandise

  95. Johan

    Ziinga.com
    they are just busterd……………….

  96. i was totaly one big full thinking ziinga.com was a very good site but i was wrong and so was so many ather people like me

  97. Gary

    I thought that this site was a good site to bid on items and getting them cheaply, but then I have read all of these posts and the dissatisfaction that this mob ziinga have made of members. It just goes to show that one has to do his or hers own investigation prior to joining. Thats to you people I will not join this mob and I hope that you all get satisfaction in due course.

  98. jodie

    i just won a ipod shuffle for 2 bucks plus 8 postage went to pay for it and it says i have to $90.00 per month for 3 months minimum to be a member MY god a hunred a month is just a rip off stick your ipod i can buy one cheaper than you member fees

  99. Hayley

    If you have just signed up to this ask-ziinga website I would CANCEL YOUR CREDIT CARD. Coz 7 days later they will charge you a big membership fee that you wont be able to get back. AUD$89.99 or NZD$121.00.. NOT WORTH IT!

  100. Kayla

    IT does say right below terms of use, that you do agree to 3 months straight of payments contacted 89$ a month. As soon as i saw that i ran.

    1. jae

      not when i signed up it never.

  101. David Keener

    When canceling w/in 2 hours I was told I could cancel the subscription for a 39.99 penalty. The inference in their communication was it had also to do with my refund. This is where each word needed clear objective interpretation.
    They claimed my ‘platinum’ membership came with cancellation cost.

    After challenging this I was told the membership fee would still cost 99.00 and cost 39.99 to cancell.

    Still no specific mention of refund.

    1. Stephanie

      THEY DID THE SAME TO ME!!! CAN ANYTHING BE DONE ABOUT IT THOUGH THE CHEATING SCAMING BASTARDS??!!!!!

    2. Marcie

      They told me the same thing. Did you ever get anything from them? They just took $100 out today which I was taken aback. I should cancel & be smart.

  102. Kevin Kelly

    Ziinga is a SCAM! They sign you up on the pretext of getting an IPod Shuffle and a 7 day trial membership. You enter in your credit card details but here is the sting in the tail. They sign you up for a “platinum” membership without your consent which is fraud and absurd. After all it was supposed to be a “trial” membership which you could cancel within 7 days right? Within your account there is no place to update payment information so now they can charge your card for whatever they like and you have a “platinum” membership that you never consented to! Their auctions are dubious at best. They seem to stay frozen at 1 second for far too long and then they magically get more bids?! I smell admin supported shill bidding here. If you have been conned by these scammers the first thing to do is to contact your bank and get your card stopped and reissued, then they can’t milk it for any more money. If you have already been charged for the IPod or the like file a chargeback for non receipt as they use 3D Secure to process payments so they can’t get hit with fraud chargebacks (how ironic is that!). If you have been billed for the monthly “membership” charge them back too for non receipt as well, because you haven’t actually received anything and they have no signature either. The best thing is that each chargeback costs these fraudsters $25 a hit. If they say about a “cancellation” fee, they are based in Malta so assuming you don’t live in Malta I wouldn’t worry about them coming after you for it. This site is a con that needs to be shut down.

    1. Mike

      Dear Kevin,
      I have just read your report regarding the Ziinga auctions site and I have just had an identical situation as yours with an ipod shuffle which I had apparently won.
      I forwarded the £2:00 and later discovered that I had been billed for the £59:99 membership which I had not requested.
      I noticed in your letter that you refer to a chargeback for non receipt as they use 3D Secure to process payments so they can’t get hit with fraud chargebacks. Could you please let me know how I go about this process, where do I go to access there 3D secure to start a claim, are there any costs involved and will they return my money?
      I look forward to hearing from you soon.
      Yours sincerely,
      Mike Winter

      1. Mike

        I paid the £2:00 for the non existent ipod Shuffle and later found that they had deducted £59:99 for membership that I had no knowledge of. The problem is that I paid on my Debit card, what can I do to recover my money after I have gone to the inconvenience of canceling the card?
        Hope someone can help me or point me in the direction of some authority who may take up my case.
        Regards,
        Mike Winter

  103. Patrick

    Hi my name is Patrick from South Africa.Tell me is it only for the uk or across the world,let me know thanx.

  104. Jesse

    This web site is a serious scam . Do not give your info to them they take money out for unspoken fees. ONCE AGAIN THIS IS A SCAM

  105. Cleon

    i was jus about put in my credit card # but after googling more about i decided no to

  106. jo from Australia

    I was offered a free camera for $1.50 postage so signed up. The “conditions” sid nothing about fees or cancellation fees. It was only when I tried to access the site and phoned them and they helped get my “account” operating, that I did a “chat with Joseph” and asked it there was any fees. The reply was $89.99 a month for three months. Then I emailed and told them to cancel account, THAT was when the issue of a $42 cancellation fee came up … less the refund of $1.50 postage = $40.50, So I told them if they send me the camera I’ll pay the cancellation fee. I’m waiting to hear from them/. And I went to my bank and cancelled my credit card. Get a new one next week.

  107. martin

    I TO became a ziinga casualty on the 24th december i caught on quick and got on to my bank within 2 hours of the purchace from ziinga but the bank would not stop payment lloyds tsb so ziinga charged me £12 .1 for my coffee machine plus£1.00 PLUS £59.99 IN FEES i did not want.i cancelled my acount with ziinga within 10 minutes and have the proof.PLEASE CONTACT .THE INTERNET FRAUD SITE ABOUT ZIINGA also beware they have other sites.

  108. Selina

    I am in trouble then, because I did bid and won a samsung phone which I was asked to pay for shipping. I did and they are asking me for copies of my ID and credit card and that got me scared. I had a chat with someone called Ivy who said to me that without those documents I wouldn’t get the phone.
    Well its better they take the 6.04 amount than giving them my info.

  109. jo from Australia

    I threatened them with contacting the ACCC (Australia) and reporting them for harassment and fraud. Haven’t had any further contact

    1. Amanda Lee

      What happened?

  110. anne selley

    I had the same problem, my card details and bank clearance wasnt enough and they wanted scans of my credit card etc, how can they say they cant send the auction item without all the extra scanned info, passport card, both sides etc, but they can take your money with just that info!! I contacted uk action fraud and the police! I cancelled the won camera and they still want to charge me, I am not a happy bunny

  111. Evan Cusick

    I was got by the theiving bastards too. I am currently on my way to Malta to murder them and their children.

  112. Evan Cusick
  113. Tammy

    I also got scanned got offered a ipod 4 $1.50 gave then my credit card details
    Then it appeared $89.99 like wtf how did $1,50 turn into $89.99
    Im so angry atm as they got my mother also i didn’t have the funds in the accound so used her credit card thro my account so she didn’t sign up so the $20 turned into an extra $89.99 4 my mum
    So will be going thro the bank 2 take it further

  114. jo from Australia

    Answer to Amanda Lee 17 January 2012

    After I threatened them with the ACCC ….. and again told them they were not getting anything from me. I also informed them my bank account had been closed and I had moved to another bank, they left me alone.
    ALL I really did was cancel my visa card telling the bank I’d been gotten at by a scammer. Within four days I had a new card and just set up a new visa account. End of story.

    ALL YOU PEOPLE SHOULD IMMEDIATELY CANCEL THE VISA CARD AND LET THEM KNOW YOU’LL HAVE THEM UP FOR HARASSMENT.

  115. Ross...Australia

    I too have been scammed by them and it also seems they have sold my email address as I am getting around 20 pieces of spam every day where before I cancelled my Ziinga membership I was not getting any spam..BEWARE OF THIS SITE

  116. got my bank statement (old cancelled acct) They took $1.55. End of story. ALL you guys just need to cancell your accounts.

  117. PMK IL/USA

    I TOO JUST RECEIVED A CALL FROM MY CREDIT CARD COMPANY ASKING IF I JUST MADE A PURCHASE AT 4AM W/ZINGA/UK I SAID NO AND THEY SAID THERE WAS ANOTHER CHARGE LAST MONTH I DIDNT SEE AND FOR ME TO CONTACT THEM! THEY ARE CXLing MY CARD AND REISSUING ME ANOTHER BUT I HAD TO CONTACT ZINGA WHERE DO I START?

  118. Won an Auction with the online company zinga.com for a digital camera – great purches – made the transaction – after entering my card details and finnised the transaction – at the very bottom of page lists a 7 day free trial of platium account – with the option of 3 months at au&89.99 each month ! Took the option to cancel but no reply even after many attempts. Only method is to cancel account card, this is very disturbing ! As many others have stated – if you make the mistake i did – please cancel you card before large amounts are removed from you account -

  119. teresa safapour

    nearly fell for this but virgin islands and malta made me think something not right.hence did my research found this site.sorry for all those who lost money……………………..

  120. Louis Boda

    Well like all of the other suckers.I got it good..$100.00 Ca..I bid on a cell phone..Got it for $1.94..WINER it said..Ya rigth silence so I sent an Email..Oh hell You win but we need phot copies of Your driver licence,bank card,pasport,WTF is going on her..So I told them to showe it..Up You know WHERE..I just find out My Credit card account get hit for $99.00I did not know this untill today when My statement come in…I do not understand ther is nothing but nothing canbedone about this LOW LIFE rip off artist..Is there is No police or authority to stop this..Doing this openly on the unsuspectin people.Somebody must be able to do something to put a stop to this..
    AN OTHER SUCKER…..

  121. kangas 1983

    Please wait for a site operator to respond.

    You are now chatting with ‘Jake’

    Jake: Welcome to Ziinga! How can I help you?

    mark: jake im still trying to understand how ziinga works

    mark: all i am getting is terrible reviews when i search on google

    mark: here is something i found

    mark: Ziinga is a SCAM! They sign you up on the pretext of getting an IPod Shuffle and a 7 day trial membership. You enter in your credit card details but here is the sting in the tail. They sign you up for a “platinum” membership without your consent which is fraud and absurd. After all it was supposed to be a “trial” membership which you could cancel within 7 days right? Within your account there is no place to update payment information so now they can charge your card for whatever they like and you have a “platinum” membership that you never consented to! Their auctions are dubious at best. They seem to stay frozen at 1 second for far too long and then they magically get more bids?! I smell admin supported shill bidding here. If you have been conned by these scammers the first thing to do is to contact your bank and get your card stopped and reissued, then they can’t milk it for any more money. If you have already been charged for the IPod or the like file a chargeback for non receipt as they use 3D Secure to process payments so they can’t get hit with fraud chargebacks (how ironic is that!). If you have been billed for the monthly “membership” charge them back too for non receipt as well, because you haven’t actually received anything and they have no signature either. The best thing is that each chargeback costs these fraudsters $25 a hit. If they say about a “cancellation” fee, they are based in Malta so assuming you don’t live in Malta I wouldn’t worry about them coming after you for it. This site is a con that needs to be shut down.

    Jake: You need bids in your account so you can enter an auction. Each time a new bid is placed, the timer is reset to about 15 seconds – 2 minutes. If nobody places a bid and the timer reaches zero, the last person to bid will win. Thats how Ziinga auction works.

    Jake: This is a penny auction site where you pay for the bid that you place on every auction that you join. With this, you get a chance to get the item that you want in just a fraction of a price.

    mark: ok i am from Australia and we have very strict laws on internet scams so before u BS me about your process you should tell me what “fees” i am up for

    Jake: We understand but those user neglect to read our terms and conditions.

    mark: how come there is no “real explanation” of your fees?

    mark: maybe you just prey on gullible people

    mark: I was offered a free camera for $1.50 postage so signed up. The “conditions” sid nothing about fees or cancellation fees. It was only when I tried to access the site and phoned them and they helped get my “account” operating, that I did a “chat with Joseph” and asked it there was any fees. The reply was $89.99 a month for three months. Then I emailed and told them to cancel account, THAT was when the issue of a $42 cancellation fee came up … less the refund of $1.50 postage = $40.50, So I told them if they send me the camera I’ll pay the cancellation fee. I’m waiting to hear from them/. And I went to my bank and cancelled my credit card. Get a new one next week.

    Jake: We always advised our customer to read the terms and conditions before they finish the transaction.

    mark: ok so its $89.99 x 3 months to start off with?

    Jake: Please be informed that winning an auction is in conjunction with a Ziinga.com membership. If you agree to pay for the item, you will also avail to the membership.

    Jake: The Platinum membership gives you exclusive Bid for Free auctions, an additional 10% on all bid package purchases, FREE shipping on all products, 7 free bid added to your account daily and another 8 free bid on each calendar day you log on to ziinga.com.

  122. glad to hear some of you ppl are catching on fast and cancelling asap. Best and only way to stop them. Good luck to others still to come ….

    1. lexy

      hi Jo got me, too bad I read this after the fact. Within 5 minutes of registereing I realised it was a scam called them and the lovely scammers said oh to cancel you need to pay $40+ and they take it out of the credit card. Wow $$$ for 5 minutes of my time – great way to rippp people off. No Grace Period.

  123. Gopi C

    Well, have to admit I have been a fool too trusting these idiots. Good thing, I never sent any photocopies and waiting to cancel my account tomorrow morning. I have a small question here, what happens if you give them your debit card details rather than your credit card’s?? Because I haven’t given them my card details yet but paid the item with my debit card(i don’t use this account regular and it has no funds in it). Can anyone advise? Please… thanx

  124. ver

    Just bidded on something on a free bid there. Have no intention of putting my card details in now. Thank you all!!!

  125. Harmony Clouser

    I almost bought a cell phone for $5. It seemed unreal. I read all you said about ziinga and emailed them this. (even though i’m only 9 years old doesn’t mean I can’t be nasty)

    YOU BIG FAT SCAMMERS! YOU DO THIS TO EVERYONE WHO ENTERS THERE CREDIT CARD
    NUMBER AND YET THEY DON’T EVEN KNOW IT UNTIL ITS TO LATE! YOU GIVE ALL OF
    US A PLATINUM MEMBER SHIP WITHOUT OUR PERMISSION AND CHARGE US $89 A MONTH
    AND $39 TO GET OUT OF THIS SCAM. EVERYONE HAS SOMETHING TO SAY AND NOW YOU
    WILL SEE WHAT THESE POOR PEOPLE HAVE TO SAY.

    (this is where i put what all of you wrote.)
    LUCKY ME I READ WHAT ALL OF THESE PEOPLE WROTE ABOUT YOU.
    WE HOPE YOU FEEL ASHAMED ABOUT ALL YOU DID TO EVERYONE WHO FELL INTO YOUR
    TRAP.

    1. Amanda Lee

      Yikes!!

    2. Marleen

      Harmony, you are so smart! Your mother must be proud! :)

    3. Melissa Fuller

      You shouldn’t even be going on auction websites at the age of 9 and if I were the one who recieved that email, I would think that some rude immature bitch hasn’t been taught their spellings at school.

  126. GOYA

    It’s not just Ziinga it’s all penny auction sites. They all use shill bidding and bots to push up the prices of items. Trust me no one is winning apart from the site owners. The sooner people start to realize this the better. Ziinga have just taken it one stage further by forcing users to take out a contract and then requesting users send copies of personal and sensitive information before they can claim any of their won items. However they do state that this is the case in their T’s&C’s and also mention it on the payment page so there is no excuses really. It just proves the point that people should read the T’s&C’s carefully before parting with their money. Treat it as a learning curve people. If something seems to good to be true then it usually is!

    1. jae

      i read the t&c’s but it dint say anything about being automatically signed up to a £59.99 per month membership or about having to pay £28 to cancel the dam thing.

  127. Eve

    Wow,
    thank you guys for sharing your experience!! I “won” a coffee machine and was considering to buy it from this site, luckily, google and your comments helped me to find out how everything works there.
    THANKS!!

  128. Anoymous

    I got a pop-up by Ziinga while paying on Amazon. Apparently I have an account with THE SAME information as my Amazon account, I got charged £59.99 and I didn’t get a thing from Amazon.
    I only heard I had a Ziinga account by a recent bank statement.
    I also have a history of bids for HTC Wildfire’s, FREE PICKS, PS3′s, Xbox’s and more.

    Has any-one else had this done to them???

  129. ANONYMOUS

    IF YOU HAVE BEEN THE VICTIM OF FRAUD FROM THIS SITE, CONTACT YOUR STATE OR LOCAL POLICE DEPARTMENT AS WELL AS THE FBI >> BE PERSISTENT.

    There is enough information here to at least warrant an investigation – based on reports submitted here and elsewhere it seems the following are plausible:

    a) There is evidence of fraudulent auctioneering (items aren’t sent, this is especially damning if true as it would confirm that the site exists purely for the purposes of fraud).

    b) The auctions seem to be rigged (timers/bidders) by an automated system.

    c) Money seems to be taken from accounts in arbitrary amounts and without permission – in many cases this appears to be fraudulent or wilfully negligent.

    AGAIN I CAN NOT SAY THIS ENOUGH TIMES REPORT THIS TO YOUR LOCAL LAW ENFORCEMENT AGENCY AND THE FBI – IF ENOUGH COMPLAINTS ARE RECEIVED IT WILL VERY LIKELY RESULT IN AN INVESTIGATION AND CRIMINAL PROCEEDINGS!!

    It would be a happy ending to see these SCUMBAGS extradited to the us on multiple fraud charges OR the company given an exemplary fine.

    With all these things it comes down to how many people who are affected take action, either through private legal action or by making enough noise that the authorities investigate!!! – NIOSEC.COM is the parent company, and a link to their document detailing their takeover of ziinga can be found below:

    http://www.niosec.com/publisher/files/files/66cdf634f2cd56dee31dea6c1e0a851b.pdf

    As I said below, this is a multi-million dollar company that has a US presence – they are VERY vulnerable if they have acted fraudulently.

    THEY HAVE MADE MILLIONS FROM YOUR SUFFERING, THE LAW IS YOUR FRIEND!

  130. Monique

    Always read the fine print. The payment page clearly stipulates the terms of paying for a winning bid as:

    “* Included with this payment is a 7-day free Platinum membership. Once the free days expire, normal monthly fee of A$89.99 applies. The membership is only binding for 3 months. ”

    So basically you’re up for the price of the item you’ve bid on + 3 x $89.99.

    Now I like a bargain as much as the next person but like everywhere else you get what you pay for. Did you really expect to purchase an iPad for under $10? Sad but true :(

  131. my son won a phone for $3.00 he payed for it with his debit/visa card 2 months later still no phone he gets ahold of them . they tell him there is no phones left available in my region but they will refund the $101.00cdn retail price of phone or a $101.00cdn in bids . he chose the money they requested a bank account info to send the moneys . he gave them my bank info. they told him it would take 10 business days to process .after the 10th day i checked my bank account for the refund and instead of a refund THEY WITHDREW THE $101.00CDN FROM MY ACCOUNT we immediatly contact them .they said they needed the bank account info that the refund was to be issued to and they would look into it with numerous attemps to resolve this apparrent mistake they still did not refund or returned my money or my sons winnings . The last email we had with them they said they needed bccat international # for our banks branch with our bank info again .it seems they had no problem getting the money out of my account with the info they had , but there sure are having a difficult time putting it back with the same info AS FAR AS I CAN SEE THEY ARE FRAUDING THE WRONG PERSON THIS TIME CAUSE I HAD NO PRIOR DEALINGS WITH THEM EXCEPT TO RECEIVE A REFUND ON MY SON BEHALF .THEY ARE STUMBLING NOW AND IT WILL BITE THEM IN THE ASS. I WANT MY MONEY BACK AND NOW THIS IS BULLSHIT AND THEY NO IT

  132. Shivneet

    Look guys how i chat with them.

    Please wait for a site operator to respond.
    You are now chatting with ‘Nicole’
    Nicole: Welcome to Ziinga Live Chat Service! For me to better assist you, may I have your Ziinga username?
    shivneet: sschand
    Nicole: Thank you for that information.
    Nicole: How may I help you?
    shivneet: I just want to ask is this real
    Nicole: Ziinga is verified by Thawte, a leading global Certification Authority making the Web a secure place to do business. We make use of 128-bit encryption to make sure data in your transactions remains private and confidential at all times.
    Nicole:
    shivneet: No this website is just a fake getting money out of peoples account ae
    shivneet: http://www.pennyauctionwatch.com/2010/06/ziinga-penny-auction/#comment-55355
    shivneet: What the hell is that ^
    shivneet: You guys are just fake

  133. dama mama

    what can I say, all these stories are like mine. I feel like a sucker for this. I will contact my credit card company asap.

  134. gill hanson

    Someone out there is making a lot of money scamming people out of their hard earned cash.
    £186.00 later older and wiser .
    Following a very long conversation with their wonderfully condescending customer helpline I doubt if I will see any of my money again.
    The only advice I can give is keep away from Zinga they stink.

  135. John

    ZIINGA IS DEFINITELY A SCAMMING FRAUDULENT CO.
    THEY TOOK MONIES FROM MY BANK ACCOUNT AFTER I UN-REGISTERED WITH THEM AFTER 1 WEEK.
    REALISING THAT THEY HAVE SOME FORM OF ADMIN AUTOBIDDERS.
    I HAVE NOW REPORTED THEM THROUGH MY BANKING FRAUD DEPARTMENT.
    ALTHOUGH MY BANK WILL REFUND MY MONEY.

    THE TWATS SHOULD BE BROUGHT DOWN.

  136. John

    Further to my last;
    After speaking with my bang, they in turn spoke to someone at this scamming Co, who stated that on this occasion they would reimburse the monies, but they would not discuss anything with the bank as between them and those who on their money making machine.
    I spoke with them and they said as I finished my contract with them early, they will charge even more monies.
    Yes you have heard it right, once you register with them to bid, you are on a contract for at least 3 months.

    OK so you cancel your bank card for a new one, will that stop them from trying to draw money from your account? NO they have ways of finding your new bank card, and they can still get monies from your account.
    Right you can put into place a ”permanent facility” which monitors your account, and if such monies are taken by them (or IMO ‘a Company or criminals within the law bunch of twats’) at least the bank will refund you.
    Now; the best way would obviously be to open a new bank account with a different bank, even in a different town.
    If then they try, they could be committing a criminal offence. Job Done;

  137. John

    Also check their eye opening details on the following link;
    http://www.ip-adress.com/whois/ziinga.com

  138. David Jay

    All of the above has happened to me, I have now reported them to the Fraud Squad, and the office of Trading Standards, but am not going to hold my breath.

  139. beng victoria

    I feel sorry for all the victims of ziinga.com. I have been scammed as well and wasted so much time getting a refund for everything. but no avail. I’m still working on how to get the attention of the Fair Trading here in UK. to post more about this scam and to warn other people, get into this facebook page https://www.facebook.com/pages/Ziinga-Scam/356773974372764.

  140. Joe M

    I would love to sympathize with you clowns but all that your greed and stupidity achieves is to provide these thieves with a good life and some ready cash. They couldn’t even exist without idiots like you. And I get to pay for your self indulgent laziness with higher bank fees, wasted law enforcement resources and an insecure internet.

    If you are too dumb to work out that an iPod for $1.50 or a phone for $2.00 is a scam than you either need to get out a bit more or stay away from computers and the net. Sheesh!

    (Just for the record. I am IT professional who worked in financial transaction security and intrusion detection for 15 years. No matter how hard I try, I am still amazed at the level of stupidity displayed on a daily basis by my fellow homo sapiens.)

  141. Yes we are stupid Joe, I could kick myself, maybe all us scammed people should take a holiday in Malta where they are scamming from and kick their asses.

  142. GemSpud

    Hi, I just apparently won £100 for £3.62 altogether on Ziinga.com . I find this really hard to believe and it’s obviously asking for my credit card number so do I give it to them or leave it? I’m not sure if it’s real or fake website, reviews are all different but from my point of view it’s fake as there’s no way I could get 100 quid for £3.62 is there? But then if there’s a chance of it being real, I don’t want to lose £100. Please help :)

  143. GemSpud

    Hi, I just apparently won £100 for £3.62 altogether on Ziinga.com . I find this really hard to believe and it’s obviously asking for my credit card number so do I give it to them or leave it? I’m not sure if it’s real or fake website, reviews are all different but from my point of view it’s fake as there’s no way I could get 100 quid for £3.62 is there? But then if there’s a chance of it being real, I don’t want to lose £100. Please help

  144. Hugo

    It’s a scam, keep away, they let you win something NOT valuable in first bidding and after NON at all.
    Than they put charges on you C without your authorisation, start with small amount and the figure grow, you must check your C account other vice you MUST pay the C charges.
    It’s a scam, scam, scam, scam, scam!!

  145. Dr Silin

    All victims of ziinga from UK – please, report fraud at http://www.auctionfraud.org.uk – the only way to collectively stop that rip-off…

  146. Sohaib

    I am not sure whether they are Fraud or not but looks suspicious when they ask me for a scan copy of debit card (front/back), and a consent letter for debit card (some kind of approval so that they can use it). I called them they said these are the rules you need to follow in order to get your item won in auction.

    I said leave it i don’t need it then they said you are bind in a contract of 3 months and cancellation changes is £28. Furthermore they said your subscription is cancelled and will be effective after 6 months and until that you will be paying monthly subscription (F___ng Bastard), apologies for bad language but i really meant it !

    I have cancelled it anyway and hopping there won’t be any further deduction.

  147. Jae

    I went on this site thru Facebook and had 3 free bids I then won an action for a phone it took me to a pay screen after entering my bank details it took me back to the auction screen I then noticed that it didn’t show the auction that I had won and I had receive no payment conformation email but a payment had been taken from my account.i spoke to them on live chat where they assured me that I had won auction and my item would be sent to me after I had provided picture id I asked them why I had not already been asked for this before payment was taken from my account I didn’t get a satisfactory answer that’s wen I googled them and came across this sight luckily I didnt use my main card so there is no way they will b able to take any more money but I will be informing my bank first thing Monday morning

    1. jae

      my conversation with live chat

      Please wait for a site operator to respond.

      All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

      All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

      You are now chatting with ‘Marcus’

      Marcus: Welcome to Ziinga Live Chat Service! For me to better assist you, may I have your Ziinga username?

      jae: jae37

      Marcus: May I have your e-mail address?

      jae: chillin_33jae@hotmail.com

      Marcus: How can I help you?

      jae: i am a bit concearned that i havent recieved an email confirming a payment i made for an auction bid earlier today

      Marcus: Let me go ahead and check that one for you.

      jae: thank you

      Marcus: Once you’re logged in, click My Account on the upper-right hand side of the page.

      Marcus: Click the ‘My Transactions’ tab.

      Marcus: To view the receipts/invoice, click ‘View Invoice’.

      jae: ok can u tell me if any more payments will be taken out of my account i havent agreed for any payments to be made but i just want to double check as i have read some bad press about this site which has give me some concearns

      Marcus: Please take careful notice of the notification that the Platinum Membership is already binding right after you made the payment for the Samsung C3300 and agreed to get the membership together with it. It is just that the charge for the membership starts on the 8th day.

      Marcus: The Platinum membership gives you exclusive Bid for Free auctions, an additional 10% on all bid package purchases, FREE shipping on all products, 7 free bid added to your account daily and another 8 free bid on each calendar day you log on to ziinga.com.

      jae: i did not agree to any membership so why have i been entered into this

      jae: it also says this purchase was made yesterday but thats not true it was made today

      jae: and why do u need me to send copies of my id and credit card

      Marcus: The Samsung C3300 is a promotional won auction in conjunction with the Platinum membership.

      Marcus: Due to Ziinga’s one gift per household policy, users need to confirm their identity by sending the following documents as proof:

      Marcus: Scanned copy of Credit Card (front and back)

      Marcus: Scanned copy of valid ID (passport or driver’s license)

      Marcus: Scanned copy of signed credit card form. Download and fill up the form from this link: http://www.ziinga.com/uk/pages/creditcard_form

      Marcus: All required documents have to be submitted to info@ziinga.com.

      Marcus: As soon as the documents are approved, the package should arrive at the given shipping address within 2 to 4 weeks.

      jae: it didnt state that when i entered the auction

      jae: and shurly my bank details should be enough to verify the one gift per household

      jae: and i dont have a driving licence or passport so how do i overcome that issue

      jae: hello r u there

      Marcus: I have sent a voluntary unsubscription request to your email address. Please open it and follow the link provided. This will cancel your membership. Let me know if you are done so I can recheck your account.

      jae: if i unsubscribe does that mean i will lose my purchase?

      Marcus: All Platinum memberships come with a 3-month binding contract. Customers who breach the 3-month binding contract will be charged a cancellation fee of £ 28.00. Note that cancellation of the contract will void any free promotional gift offer.

      Marcus:

      jae: so im going to be charged £28.00 to cancel a contract i had no knowledge of entering

      Marcus: The details about the membership, its benefits and charges are informed to you in the email, on the Payment page as well as in the Terms and Conditions page which we ask our customers to read before the completion of transaction. Furthermore, an email receipt is sent to our customers upon purchase as a reminder about the membership charges.

      jae: how long will it take to refund the payment i made for my “promotional gift offer”

      Marcus: Refund Turnaround time will be 10 business days.

      jae: well i did not recieve any email which is why i came on here to speak to you in the first place, and i was not asked to read anything..i was taken to a payment page asked or my details then taken straight back to the auction page.

      jae: and it says nothing about membershhip charges in ur FAQs

      Marcus: It was clearly stipulated in the payment page that included was the Platinum membership.

      Marcus: Please refer to the Terms and Conditions.

      Marcus: Please be advised that if we are unable to received or take payment for the cancellation fee, you will be still binded in the 3-months contract. So, you will still incur charges for the membership fee.

      Marcus:

      Marcus: How would you like to proceed?

      jae: it seems i am not the only person to have been tricked into entering these membership packages i wish to cancel this membership as i was wholly unaware i was entering into any contract.i wish to be given a full refund of monies paid to your company by myself and i will seek legal advise.

      Marcus: As already explained to you, based on the Terms & Conditions agreed to at the time of registration and payment, cancellation of the Platinum binding contract entails a charge of 28 GBP cancellation fee as withdrawal from the agreement.

      Marcus: We will refund you back the £ 5.76 paid for your won auction. We will deduct it to the GBP 28 cancellation fee.

      jae: nothing was agreed to by me.if i had been made aware of this contract i would not have given u my bank details as this is not something i could afford to enter into.

      Marcus: We respect your decision.

      Marcus: Is there anything else I can help you with?

      jae: no

      Marcus: Thank you for choosing Ziinga. If you have any other questions, feel free to open a chat or e-mail us at info@ziinga.com!

      Marcus: Thank you for chatting. Good-bye.

      Chat session has been terminated by the site operator.

      1. jae

        i will now be reporting them to auctionfraud and anyone else i can think of.

  148. Josue

    ziinga.com.—what a huge scam in the face of the regulators or any anti-fraud agency!

    jae and all the others on this blog is very similar to what happened to my wife…

    she won an auction for a ipod shuffle for $6.99…

    but the process to redeem it is so tedious and almost impossible, she decided to cancel it…
    now she is charge with $39.00 for the apparent breach of contract— a contract or terms that were never given to view before asking for the payment…

    what a scam.

  149. people wake up wake up ziinga its a scam scam scam they use fake names fake address and fake names for the chat operator and report to fraud department i have done so and they are investigating

    do not buy from ziinga please listern to me my people..

    ziinga are evil…….

  150. Noo

    Same situation here. I have cancelled my credit card which I paid the initial £7 on and have today contacted Action Fraud on 03001232040 and they have logged it and given me a crime number etc. The lady I spoke to was very helpful and said not to contact them again after the email confirming I wanted to cancel my subscription and as I had cancelled my card they would be unlikely to do anything else. If anyone turned up at my door to ring the police but she didn’t think this was likely. I’ve lost less than £10 but others are into 100s. Avoid in any way shape or form this disreputable company. The Action Fraud line did say they had had other callers about this company and all information was going into the fraud database to be used as required. Hope this helps someone and I won’t be so stupid again!

  151. Vlad

    TOTAL SCAM! DON’T GET FOOLED! Was stupid enough to register for this bull… Won an auction. Got charged 3.53 £, okay, no problem. But when it came to claiming the item I was asked for card scan, ID scan, and a signed form which basically gives the company a complete access to my account I told myself “wait a minute, something is very fishy”. And started to dig for reviews. Thank God I found this thread. Contacted ziinga online support straight away and SURPRISE! I was informed I’ve signed up for a 3 month platinum membership and even if I want to cancel it I need to pay a cancellation charge of 28 £. Told them where they can stick their charges, called to my bank, blocked card. Was informed that transaction for 3.53 £ is already made, but It’s a small price to pay. Sorry for all you people who got caught in this trap. In ziinga T&C was part about debt collectors, but I REALLY doubt that ever gonna happen. And if it will, I’m sure police will be glad to have a chat with them.

  152. kanimoli

    Hey, so I have fallen into the trap of ziinga’s scam which is unusual of me, I wish av read all these forms before, ohh well…
    So initially i bided for a phone n won and cos they didnt mention any membership, I thought ohh they’re only asking for me to pay for the phone and postage which came to about £7.
    So i gave my card details, without reading the T&C as usual. After the transaction has gone through, on the invoice i read …membership 3 MONTHS AT £59.99…I thought noooo wayy in helll am paying that for this. Call zinga and ask them when u gonnu debit this.. they sed in 7-10days sooo called my bank ASAP and canceled my card!!
    Then called zinga again and said I wanted to cancel my membership and they’re like u have to pay cancelation fee of £28 wich is alot better that £60 I suppose but still its a WASTE of money. I asked they boy soo will you be charging me the 3 months fee as well as the cancelation fee…he said NO!!
    I ask him would i be getting the phone that I originally paid for..he said NO!! I kinda got annoyed cos I paid for that n got nothing!! in the end for me to get that phone I have to send more details to them such as passfort info.. scanned credit card and a form saying they have rights to my account!!!!! IT ALL SEEMED DOGGY!!
    Now I have canceled my card….i didnt want to pay the cancelation fee so I havent done that!! Av only lost £7 but after reading these forms, I came to notice that some people are getting charged even after they get a new card? is that right?

    I dont wannu change my bank account, but if its the only thing to do I’ll have no choice. Advice me on what to do, I dont want to loose more that £7.

  153. Bev

    I was directed to Ziinga from another website and I bid and won £60 credits. Duly paid the £4.99 and that was it I thought.; Got a text from visa company stating I was over the limit. How?? so I checked and there is the £58.99 plus £1.00 fee. Immediately got onto Ziinga and they agreed to refund the money but charge me £28.

    So yes, I was stung, just like you all.

    I am taking it further, reporting it every where, will cancel my visa, have told them what has happened – will go to trading standards and the police. But at the end of the day we are the stupid ones.

    :( feckin idiot.

  154. Bev

    just been in chat with so called customer services.
    Basically it is all our fault for not reading the terms and conditions. -DOH!!!

    Jem: we do not refund cancellation fees

    bev: i requeste a full refund as i did not sign up for the 3 months, knew nothing about that

    Jem: and we do not waive cancellation fees

    bev: u see that is how Zinga make their fruadulant money

    Jem: you were informed

    Jem: twice

    bev: i was informed during the chat

    Jem: you just did not read the terms and conditions

    Jem: which is not our responsibility

    bev: you are very sly and have been reporte to trading standards.

    Jem: but yours

    Jem: we respect your decision

    bev: it is your responsibility not to mislead your customers

    Jem: we will just coordinate with the trading standards and show them that you have agreed to the terms and conditions membership fee and charges

    Jem: We will stand with our decision to abide our Terms and Conditions customers had to agree to before their Registration and before the Payment page.

    Jem: The first tick box you agreed to else your Registration will not push through was: “I accept Ziinga’s Terms and Conditions and allow Ziinga to send me email.”

    Jem: The second tick box was before the Payment page: “I am above 18 years, and I accept Ziinga’s Terms and Conditions including subscription terms and allow Ziinga to send me emails.”

    Jem: You must accept Ziinga’s terms else your payment will not push through.

    Jem: Please be advised that we stand by our decision regarding this matter. Our decision is also in line with our Terms and Conditions which you have agreed on upon signing up with Ziinga. We have not in any way amended our terms and conditions therefore these information were clearly stated when you paid for the won auction.

    Jem: Is there anything else I can help you with?

    bev: dont patronise me, you must have to coordinate with trading standards continuously, there are many forum posts all complaining about you

    bev: i also understand you continue to charge the monthly fee even though the membership has been cancelled

    bev: so i now have to cancel my visa card

    Jem: Is there anything else I can help you with?

    Oh dear, we live and learn. Ok £28 is not a massive amount of money to lose

  155. C W

    This company could ziinga is a big scammer they tell you won a iPod suffel, then ask for your bank details, you don’t get it in the time when they say they will send and they hide the fact that there is a fee of £ 59.99 when your free trial is up!

  156. Jan de Kock

    Ziinga.com scam!!!!!!
    Hey peopele, cant we do something about this ‘ the terms and conditions are misleading and if you tell these people what the terms and conditions state they only change their story. Surely if weall stand together something can be done to stop this and to get back our money

  157. Cheeki

    It is a SCAM, the T&C’s are extremely misleading, and by the time you find all this out it’s too late for most. Here are 2 conversations Ive had with their online chat helpdesk:

    You are now chatting with ‘Jing’
    Jing: Welcome to Ziinga! How can I help you?
    Mike: Hi, Im curious about your site and joining, I have just been reading the terms and conditions and have a couple of questions if thats ok
    Jing: Ziinga is a web based auction where brand new, highly desirable products sell for a small fraction of the market price.
    Jing: You need bids in your account so you can enter an auction. Each time a new bid is placed, the timer is reset to about 20 seconds – 2 minutes. If nobody places a bid and the timer reaches zero, the last person to bid will win. Thats how Ziinga auction works.
    Jing:
    Mike: OK, I noticed in the terms and conditions there are different memberships with different costs, but I cant find any information on the different costs anywhere
    Jing: Different country have different membership fee
    Mike: Ok, so what are the membership options for NZ
    Jing: Ziinga only offers Platinum membership with monthly fee of 119.99
    Mike: Oh I see, why does it state in the terms and conditions that there are different types of memberships if there is only the one option
    Mike: Is there anything else in the terms and conditions that is not accurate?
    Jing: All are stated in Terms and Conditions are updated except for that one.
    Jing: I apologize for that. I will forwarded it to proper department.
    Mike: OK why has that not been updated? Seems strange that something as important as that would be misrepresented, makes me nervous to join
    Jing: I’m sorry but I only have limited access for that.
    Mike: Another question, if I win an auction that I have been bidding on and then decide to cancel my membership and pay the high cancellation fee, do I get to keep the item I won?
    Jing: Note that cancellation of the contract will void any free promotional gift offer.
    Mike: no Im talking about an item I have bid on and won, not free gifts
    Jing: Yes
    Mike: yes I get to keep the item I won?
    Jing: If you paid the cancellation fee you cannot get the item
    Mike: I dont understand, it says in the T&C only free promotional items, not auction items
    Jing: Membership – in conjunction with claiming of won item
    Jing:
    Mike: you are not making any sense
    Mike: please clarify what is a free promotional item and what is an auction item
    Jing: Free promotional item is when you won an item. Users were randomly selected to receive this offer.
    Jing: Auction item is when you used directly bid and won for the item.
    Mike: So all of the auctions I can see on your page that have bids on them are auction items?
    Jing: Yes
    Mike: So if I win a bid on one of those I do not have to return if I cancel my membership?
    Jing: Please be informed that winning an auction is in conjunction with a Ziinga.com membership. If you agree to pay for the item, you will also avail to the membership.
    Jing: If you cancel the membership you can’t get the item
    Mike: what if I already have the item
    Jing: and you want to cancel your contract?
    Mike: yes
    Jing: If you are not yet finish the membership contract for 3 months.
    Jing: You need to returned the item unopened in order to cancel the contract.
    Jing: As part of our 30-day return policy, refunds must be claimed within 30 days after the date of sign up. However, users may only be entitled to a subscription fee refund if they have not used any of their membership benefits (cancellation fee applies). If the member has already received a free promotional gift from Ziinga, that item must be returned to Ziinga’s return address in an unopened condition. Once Ziinga receives the item and all requirements have been fulfilled, Ziinga will process the refund request immediately.
    Jing:
    Mike: but it is not a free promotional item like the T&C clearly states, it is an auction won as you confirmed before being the auctions I can see on your page
    Mike: Please dont cut and paste, a straight answer would be appreciated, this is looking more and more like a scam
    Jing: You can purchase the bid package and credits.
    Jing: With promotional offer like gadgets and you bid for that and won
    Mike: are you saying all the auctions I can see on your site are classified as free promotional gifts and therefore must be returned if I cancel my membership
    Jing: You cannot get the item once you canceled your contract.
    Mike: Any item
    Jing: Yes
    Jing: Only the bid package and credits are refundable if not used
    Mike: A free item is one that is not paid for, but clearly if I bid and win an auction, I am paying for it, correct?
    Jing: Yes
    Mike: So what part of that is free?
    Jing: You can only pay the shipping cost of the item.
    Mike: It says free shipping as a part of the platinum membership anyway, and then why is there a bid price if its free. Do you not think that stating in the T&C that it is only promotional free items that need to be returned is misleading, when in actual fact it is ANY item purchased from your site, you have already stated that only randomly selected users receive free promotional items
    Jing: free shipping is only for the Platinum members only
    Jing: That is one of the benefits of an active Platinum member
    Jing: However, you have an option.
    Mike: I thought the only membership you have IS platinum
    Jing: If you don’t want to join the auction you have a choice
    Jing: We are not forcing the users to join the auction.
    Mike: I understand, just trying to work out how it works, it appears very confusing
    Jing: That is why we ask the user to read the Terms and Conditions. If you don’t agree with that, you have a choice if you want to join or not
    Mike: So far what I have from what you have already said and in the T&C’s, The only membership you have is Platinum. That comes with free shipping. All the items you buy on the platinum are considered free promotional items so must all be returned if I cancel my platinum membership.
    Jing: users may only be entitled to a subscription fee refund if they have not used any of their membership benefits (cancellation fee applies).
    Mike: can you just confirm what I just said as correct
    Jing: If the member has already received a free promotional gift from Ziinga, that item must be returned to Ziinga’s return address in an unopened condition. Once Ziinga receives the item and all requirements have been fulfilled, Ziinga will process the refund request immediately.
    Jing: If we received the item that is the only time we can cancel the contract.
    Mike: also, with the free week, does that mean Id be in the contract for 3 months and one week in total, or do I only pay for 3 weeks of the first month
    Jing: Membership is 3 months binding contract
    Jing: To clarify, the “7 days free” is not a trial period. This only means that we added 7 days, free of charge, to the 3-month duration of a Platinum membership. It is just that the charge for the membership starts on the 8th day of the trial giving you free 7 days for the membership.
    Mike: So I would only be paying less for the first month?
    Jing: What do you mean?
    Jing: 119.99 is the membership fee
    Jing: All Platinum memberships come with a 3-month binding contract. Customers who breach the 3-month binding contract will be charged a cancellation fee.
    Mike: So I would be on a contract beginning that first week, ok thats fair, but if that week is free and Im still paying for a full 3 months, I would then be on the contract for 3 months and 1 week in total?
    Jing: Yes
    Mike: So the contract is longer than 3 months?
    Jing: You will be charge a membership fee on the 8th day after you signed up.
    Mike: Yes but Im already on a contract the first free week
    Jing: After 3 months of paying the membership fee
    Jing: You may cancel your contract
    Jing: without paying the cancellation fee
    Mike: So I would have to wait 3 months and 1 week to cancel
    Jing: Yes
    Jing: If you breach the contract of 3 months
    Mike: So the contract is longer than 3 months
    Jing: You need to pay the cancellation fee
    Jing: As stated in Terms and Conditions ” All Platinum memberships come with a 3-month binding contract. Customers who breach the 3-month binding contract will be charged a cancellation fee”\
    Mike: Yes I can read that, that’s why Im confused why the contract lasts for longer than the 3 months stated in the T&C’s
    Jing: It will not take longer
    Jing: if you will contact us after 3 moths
    Jing: to cancel your contract
    Jing: If you will contact us in 3 months to cancel your contract
    Jing: You will no longer be charge a membership fee
    Jing: and your account will be Inactive
    Jing: Is there anything else I can help you with?
    Mike: The contract starts the moment I sign up, that being one week, I would then have to pay for 3 full months of membership fees which would mean that is longer than 3 months.
    Jing: All in all it’s 3 months
    Jing: Membership fee will be charge every month for 3 months.
    Mike: 3 months of paid on contract, one week of free on contract adds up to 3 months and 1 week, do you not understand?
    Jing: One week in included in once month
    Mike: oh so you dont pay the full amount for the first month?
    Jing: As I said no free trial
    Jing: As I said you will be charge on the 8th day after you signed up.
    Jing: 119.99 is still the membership fee
    Mike: So you dont get charged the full 119.99 for the first month?
    Jing: Because the day the you paid an you are already an active member of Ziinga.
    Jing: You will be charges
    Jing: charge
    Jing: As I said you will be charge on the 8th day
    Jing: after you signed iup
    Mike: So you dont get charged the full 119.99 for the first month?
    Jing: For example
    Jing: You signed up July 1
    Mike: lets stay on track and stick to the questions please
    Jing: On the 8th day of July
    Jing: You will be charge a membership fee
    Mike: do you get charged the full 119.00 for the first month
    Jing: You will be charge full amount
    Jing: of 119.99
    Jing: If you don’t have any other questions, I may need to close this chatbox. Please feel free to open the chat again or email us at info@ziinga.com for further assistance.
    Jing: Just checking, are we still connected?
    Mike: Your T&Cs are grossly inaccurate. You are misleading people with the way this site works, the use of the words “free promotional items”. Disgusting. Must be a very rewarding job to rip people off. Goodbye.
    Jing: Thank you for choosing Ziinga. If you have any other questions, feel free to open a chat or e-mail us at info@ziinga.com! Thank you for chatting. Good-bye.
    Jing: Have a nice day!
    Chat session has been terminated by the site operator.

    Suzie: Welcome to Ziinga Live Chat Service! For me to better assist you, may I have your Ziinga username?
    sophie: Hi .. just have a couple of questions please
    Suzie: Go ahead.
    sophie: I havnt signed up yet, just wondering where I would find the information on what kind of memnberships .. says there is more than one in the terms and conditions and they have different costs but I cannot find that information anywhere]
    Suzie: As of now, only the Platinum membership is being offered.
    Suzie: It is stated on the payment page where you made your transaction ” Included with this payment, you will receive a 7-day Platinum membership for FREE. Once the free days expire, normal monthly charges of NZ$119.99 will apply. The membership is only binding for 3 months.”
    sophie: so the terms and conditions are incorrect? well that makes me nervous, how much is the platinum membership please?
    Suzie: It is stated on the payment page ” Included with this payment, you will receive a 7-day Platinum membership for FREE. Once the free days expire, normal monthly charges of NZ$119.99 will apply. The membership is only binding for 3 months.”
    Suzie: The Platinum membership gives you exclusive Bid for Free auctions, an additional 10% on all bid package purchases, FREE shipping on all products, 7 free bid added to your account daily and another 8 free bid on each calendar day you log on to ziinga.com.
    Suzie:
    sophie: I have not made a transaction, so are you saying that making a transaction is the only way to find this information out without talking to someone BEFORE signing up?
    Suzie: Please be informed per Terms and Conditions state, “All Platinum memberships come with a 3-month binding contract. Customers who breach the 3-month binding contract will be charged a cancellation fee of NZ$68.00. Note that cancellation of the contract will void any free promotional gift offer.
    Suzie: It is readily available on the payment page.
    sophie: so I can see the payment page without signing up or do I have to sign up to find out that I would be on the platinum membership and by which stage I would be locked into that payment
    sophie: because nowhere on the terms and conditions does it say Id be on the platinum membership automatically
    sophie: it clearly states there are different memberships with corresponding monthly fees
    Suzie: As of now, only the Platinum membership is being offered.
    Suzie: The statement is readily available even if you are not making a transaction.
    sophie: why is this not stated in the terms and conditions and not anywhere else on the site
    Suzie: You will find that on the payment page.
    sophie: where is the payment page, can I see that without signing up?
    Suzie: Try to click on Buy Bids Button.
    Suzie: You will find that statement on the payment page.
    sophie: can I see the payment page without signing up
    Suzie: You can register for free. When access the payment page, you will find it there.
    sophie: so by registering Im not obliged to pay anything?
    Suzie: Yes. That is correct.
    sophie: and I can cancel my registration for free?
    Suzie: Please be informed that you are not obliged to pay for your won package. If payment will not be settled within 48 hours after the auction has ended it will automatically expire and you will not be required to pay anything.
    Suzie: Yes, you can cancel registration for free. This is when you have not purchased anything.
    sophie: If I purchase something, and then cancel that costs me right?
    Suzie: However, if you make any purchase, when you cancel, Please be informed per Terms and Conditions state, “All Platinum memberships come with a 3-month binding contract. Customers who breach the 3-month binding contract will be charged a cancellation fee of NZ$68.00. Note that cancellation of the contract will void any free promotional gift offer.
    Suzie: However, if you make any purchase, when you cancel, Please be informed per Terms and Conditions state, “All Platinum memberships come with a 3-month binding contract. Customers who breach the 3-month binding contract will be charged a cancellation fee of NZ$68.00. Note that cancellation of the contract will void any free promotional gift offer.
    sophie: so if I pay for an auction, and then cancel my contract, I will still get the auction I won?
    Suzie: No.
    sophie: why not
    sophie: doesnt say anything about that in the terms and conditions
    Suzie: The won auction is in conjunction with the Platinum membership.
    Suzie: It is stated, “Note that cancellation of the contract will void any free promotional gift offer.”
    sophie: a won auction is not a free gift offer
    Suzie: It is.
    sophie: if you are bidding, and paying, it is not free
    Suzie: When you win an auction, either you just pay for the shipping fee instead of the market value or just a transaction fee.
    sophie: ok so you are saying that any amount of money you end up biddingt on an auction is wavered?
    Suzie: No you pay for just the auction price, not the market value.
    sophie: auction price is not free
    Suzie: Yes.
    Suzie: However, we randomly select customers to have a promotional auction.
    Suzie: What you are pertaining to are Standard auctions.
    sophie: so after I sign up, how would I tell which auctions are standard and which are promotional
    Suzie: It will say whether it is promotional or standard.
    sophie: so if I bid on a standard auction and cancel my contract, I will still keep that item
    Suzie: You can also contact us through our 3 channels: chat, phone or e-mail and check if what you won is a promotional or standard auction.
    sophie: I would like to know that before I bid thanks
    sophie: so if I bid on a standard auction and cancel my contract I can still keep the item
    Suzie: You get to keep your the item when on a standard auction.
    Suzie: You get to keep the item when on a standard auction.
    sophie: and it is clear which items are standard? and also at what point am I actually signing up for the platinum membership
    Suzie: Once you make a purchase.
    Suzie: As mentioned, It is stated on the payment page ” Included with this payment, you will receive a 7-day Platinum membership for FREE. Once the free days expire, normal monthly charges of NZ$119.99 will apply. The membership is only binding for 3 months.”
    Suzie:
    Suzie: You can also contact us through our 3 channels: chat, phone or e-mail and check if what you won is a promotional or standard auction.
    sophie: yes but the payment page is not available until I sign up. So, I could win a standard auction, cancel within 7 days, pay the cancellation fee, and keep my auction item and not have to pay the membership amount?
    sophie: like I said I dont want to find out after the auction if its standard or promtional, so is it clear on the auction
    Suzie: Are you able to log in already in your ziinga account?
    sophie: no, I would like to clarify the terms and conditions before I sign up
    sophie: So, I could win a standard auction, cancel within 7 days, pay the cancellation fee, and keep my auction item and not have to pay the membership amount? and like I said I dont want to find out after the auction if its standard or promtional, so is it clear on the auction
    Suzie: Usually the promotional auctions are the free auctions.
    sophie: I dont understand .. if you are bidding how is it free, are you saying it is not stated on the auction that it is promotional?
    sophie: and again.. I could win a standard auction, cancel within 7 days, pay the cancellation fee, and keep my auction item and not have to pay the membership amount?
    Suzie: It is going to say if it is promotional or standard.
    Suzie: If you are unsure and cannot find where it shows, please contact us.
    Suzie: Yes, if you bid on a standard auction, if you cancel within 7 days, you pay cancellation fee and keep the item.
    Suzie: Are you still there?
    sophie: It just seams strange to me you would fail to put the information of there only being one type of membership in the terms and conditions, tells me that your terms and conditions are inacurate and that makes me nervous to sign up. Especially if you call auctions that have to be paid for after bidding and winning, “free”. So thanks for your time but I think Ill leave this site to people too stupid to read the terms and conditions. Thanks bye.
    Suzie: You are not forced to join.
    Suzie: How the website works and complete policies are made available and are clearly provided to our users. We encourage our customers to read all necessary information before completing any transaction. More information are included in the Terms & Conditions, FAQs and How To page.
    Suzie:
    Suzie: Furthermore, an e-mail receipt is sent to our customers upon purchase as a reminder about the membership charges and the 7-day free membership. There is no intention to deceive as all necessary information is communicated to our customers.
    Suzie: Is there anything else?
    sophie: no not all the information is communicated, it does not state in the terms and conditions that there is only one type of membership and that is very expensive. And after a quick google search I can see that many many people failed to know there was only the one type of membership, that has been an issue for a generous amount of time, enough time for that to be rectified in the terms and conditions, and yet it still hasnt.
    sophie: and by calling an auction that someone has won by bidding, outbidding, and paying “free” is clearly misleading.
    Suzie: The fact being that it is stated on the Terms and Conditions that, Please be informed per Terms and Conditions state, “All PLATINUM MEMBERSHIP come with a 3-month binding contract. Customers who breach the 3-month binding contract will be charged a cancellation fee of $68.00. Note that cancellation of the contract will void any free promotional gift offer. It is the membership that they will be availing.
    Suzie:
    Suzie: It is stated on the payment page ” Included with this payment, you will receive a 7-day PLATINUM MEMBERSHIP for FREE. Once the free days expire, normal monthly charges of NZ$119.99 will apply. The membership is only binding for 3 months.”
    Suzie: We respect your opinion.
    Suzie: However, we have millions of members who are enjoying our site.
    Suzie: And who are getting the benefits of their membership.
    sophie: NOWHERE on the terms and conditions does it say there is only one type of membership, in fact it says the opposite. At no time is an auction that you bid on, outbid, win, and then PAY FOR, free. The fact that it is so hard to find out this information without actually bidding on something or contacting you directly is quite telling. Not to mention the many many unhappy customers you have. I will be warning consumers of your site.
    sophie: have a nice day. goodbye.
    Suzie: No worries.
    Suzie: We respect the actions that you will take.
    Suzie: Thank you for choosing Ziinga. If you have any other questions, feel free to open a chat or e-mail us at info@ziinga.com! Thank you for chatting. Good-bye.
    Chat session has been terminated by the site operator.

  158. Cinds

    I have had the same problem read the terms and conditions and didnt say anything about when you bid and pay you become a platium member. So i proceeded to online chat with Haydz and asked to cancel my bid as i wasnt going to send a copy of my credit card and drivers license and fill some form out just to get what i had won. He came back and said thats fine but there will be a cancellation fee of NZ 68 dollars. i said im not paying that and ended convo and rung them. They proceeded to tell me that if i dont pay it i will get taken to a collection agency i told them there terms and conditions are not clear and they are scammers. So i am now trying to pay the NZ68 dollars and trying to do this has been a struggle as it wont process my credit card and i know have to do it through international transfer which is going to cost me more. I am angry as i read terms and conditions first and it was fine until you pay for it give them your shipping details so they have your info………Someone needs to stop these people they must be pretty rich bout now for the amount of ppl they are scamming money of because there terms and conditions are not clear at all. i have used 4 credit cards one worked that i dont have money going into but had a little in to pay for the auction i won and 3 others trying to pay of the cancellation fee but they wont process but when i rung them they quoted the last 4 numbers on those cards! Has anyone had a collection company on them for not paying this i just dont want to be charged 119.90 !

  159. Rory

    lol dont you dare pay them! they are in manila how on earth would they get dept collection onto you? just walk away!

  160. THIS COMPANY IS A COMPLETE SCAM. PLEASE DO NOT USE IT.
    AT NO POINT DO THEY MAKE U AWARE OF THE “PLATINUM” MEMBERSHIP THEY’RE AUTOMATICALLY SIGNING YOU UP TO.
    I’VE EMAILED THEIR CUSTOMER SERVICES TRYING TO CANCEL MY WINNING BID AND MONTHLY SUBSCRIPTION- AWAITING THEIR RESPONSE.
    LIVE CHAT ALREADY DENIED ME THIS OPTION STATING THAT I SHOULD HAVE READ THE T’s+C’s ALTHOUGH NOWHERE DOES IT MAKE U AWARE OF THIS COMPULSORY SUBSCRIPTION!
    WROTE TO THE SUN NEWSPAPER WHO ARE ADVERTISING THIS SCANDALOUS COMPANY HIGHLIGHTING THE DAMAGING EFFECT IT HAS ON THEM. I MAY ALSO WRITE TO THE MIRROR, THEY’LL HAVE A FIELD DAY KNOWING THE SUN ARE DOING THIS.
    I’m incredibly annoyed that this has happened and really hope people read this site before placing any bids.

  161. seg

    WOW! WOW!! WOW!!!…I WAS JUST ABOUT TO GIVE THESE CRIMINALS MY CREDIT CARD DETAILS WHEN I DECIDED TO TRY AND GET MORE INFORMATION ON THEIR TRANSACTIONS WHEN I CAME UP WITH THIS SITE. THANKS A MILLION FOR ALL THE INFO,I M NOW I INFORMED….CRIMINALS, SURELY NOT FOR ME

  162. Although what they are doing is Legal. It is morally grey. Take a quick look at there Terms and Conditions. I have highlighted a few here: http://akufu.com/ziingas-terms-and-conditions-the-real-wording/

  163. Mads

    I just signed up, with my gmail account. I haven’t bought any bids, haven’t participated in any auctions and I don’t have a credit card. I don’t think my e-mail account is linked to any of my bank accounts, but I’m not entirely sure.
    Am I safe?

  164. Scott

    Hey, I won an iPad, (says their text message), but the website to claim my prize goes to a Ziinga.com signup page.

    Total fraud!

  165. yaric

    Wow. I think 100$ is a good price to teach user to not put his credit card data into every form available.
    And giving your debit card or bank account without checking/googling seller is totally brainless, since this kind of transactions are not reversible! If you do not trust seller 100% use PayPal only. At least you cannot lose more then you authorized.

    > Mads
    > just signed up, with my gmail account. I haven’t bought any bids, haven’t participated in any auctions > and I don’t have a credit card

    If you dont have a credit card, I am afraid they only can kill you.

  166. I have just had the same expierience with Ziinga.Contacted my bank and they are sending them a cancelation letter.If they then try to deduct any more monies,they will recieve further letters for which they will be billed.They inform me that they WILL have to pay,and any further transactions debited to my account will be meet with further letters(at their cost).So contact your bank.

  167. Simon

    Absolute SCAM! There’s basically no chance to win the bids, I’m certain that the site itself places bids to ensure that you cannot win. They set you up with a subscription which goes through weeks later and costs $90 just to have the option to use the site.
    I’m quite angry, I won nothin and wasted a fair amount of time…
    Avoid this…

  168. i wish i had seen this site before igv them my card details they took £59.99 plus £5.50 for my phone which i didnt get coz they wanted my passport details etc .they told me if i want to cancel it would cost me £35 pounds my story is the same as everybody else whos been caught by these scamming ~~~~~ how can i stop them from getting more of my money i only hv a debit card and the bank says they cant stop it surely they can il try again tom .they got you by all ways but il keep trying SO BEWARE ZIINGA

    1. sue

      don’t do it!!
      As soon as you make a bid -and always win – they take your credit card details.
      After you’ve entered these and your bank confirms it the page sends you to the next page
      which asks for a copy of your passport or your driving licence!!!!! ALARMS BELLS RANG!!
      You have then unwittingly entered into a contract with them which will cost you an extra 59.99 a month for three months. However what they don’t tell you, unless you are wise enough to read the small print, is that you can cancel within 48 hours of making the contract.

  169. to mike can the bank do this for you what bank are you with im barclays hope they can help me tom

  170. This is definitely among the most appealing blogs I
    have seen. It’s so easy to get jaded, but there is honestly still some excellent things out there, and I think your website is seriously one of the few!

  171. DON’T trust this site!!!!! They said I won a free I pad, I placed one bid, it then automatically signed me up for a platinum account @ 80 bucks a month without asking. I then tried to cancel, and ended up costing me 50 bucks to cancel. I payed 5 bucks for the “free I pad” wich they said they wouldn’t send because I canceled my membership before the 3 month contract was up…. Never once was I asked for any of this!!!! I finally found it in the fine print, wich was very confusing and misleading. DON’T trust them!!!! They found a legal loop hole to screw hard working people out of their money

  172. WATCH OUT FOR ZINGA.. It is a big scam artist site. First, a pop up screen comes in advertising a auction site, Zinga. Then a digital camera comes up immedately saying you are the only bidder for a camera at $3.85. I won, yeh I won alright,,,,no camera, and this has cost me $49.95 to get out of this scam….to cancel right away. If not I would have had to pay $87.00 a month for a membership that I did not even read….The Terms and Conditions are hidden until you really look at it…
    Zinga, is a real zinger…alright.

  173. Jaytee

    Ladies & gentlemen zinga is an online fraud system. They will require you to provide thousands of information to get your bidding items which you have won. But as soon as you give your Credit card information they will just deduct your money for monthly fees in just a tick of a second. They can receive there share in a tick of a second but you’ll wait for a thousand years before you receive from them. Never be tempted they’ll rip you off.

  174. shana

    Their a absolute fucking scam, i got a fraud letter from my bank they try to take money from my account i won a fone which was 5.98..yhey try to take out 107pound my bank stoped them. I just had a go at the guy on the phone, then he had the nerves to tell me pay 35 pound to cancel. I told him to go and eat his balls…. they are just big big fraud and they can kiss my ass. dont ever try to get anything from them

  175. Hey there! Do you know if they make any plugins to safeguard
    against hackers? I’m kinda paranoid about losing everything I’ve worked hard on.
    Any tips?

  176. morphman001

    wow….lucky im reading this as i was a active member,i signed up today but have since cancelled my card BEFORE cancelling the ziinga subscription,how the hell do they get away with this shit??
    I tell u they dont like it when u tell them they are gonna get nothing out of your card because u cancelled it before talking to them…hahah fuck them!!!

  177. i bid 2.75 for a mobile phone it was only after i paid for it i was looking for the site and i came across it was a scam…i phoned my bank and told them to stop transaction no luck there bank said thay could not cancell it…i phoned zingaand thay told me i could cancell but i would have to pay £35.00…i told them i was going to cancell my card …which i did//fuck the scamers ….i only lost £6.00 i was lucky

  178. jake

    So many years of scamming , and onward ZIINGA GO, IS THERE NO ONE CAPABLE OF STOPPING THEM, WHERE IS SUPERMAN WHEN YOU NEED HIM!!!

Leave a Comment