One of our forum members just recently brought to our attention what he calls a “trap page” on QuiBids.com. Basically, it seems as if varied items are being served to different users/computers, different active and sold auctions. We were also able to duplicate this with two computers. It seems like it’s as if there are two different penny auction sites on one site.
We recently interviewed our forum member whodatbids to further understand what he meant by a trap page and to hear his thoughts/opinions:
PAW: Can you explain what you mean by a “trap page” on QuiBids and how you found this?
whodatbids: My wife was looking at a travel card and called me to bid on it for her. I logged in my account and could not find the card she was talking about. Then I cleared my cookies and there it was a whole different site then what I seen when I logged into my account. Totally different bidders and items
PAW: That’s an interesting observation. When did you start bidding on QuiBids?
whodatbids: I started in early september
Since you first started bidding on QuiBids how many items would you say you’ve won?
whodatbids: Wow quite a few wins but down about 6000 dollars to wins. Most of that came in the last month
PAW: So you kept track of your items & how much you spent? That’s wise.
whodatbids: Yes, I have records of everything I won and all my records of what I spent. You see there is alot of paramaters this could get in to. with pay pal. credit card companies and then the ftc. But the most is fraud by deception which is a criminal offense for sure
PAW: Ok let’s back up a second, How long ago was it that you discovered this, just recently?
whodatbids: about 2 weeks ago. I knew something was funny and when this happened, It all came together. And do not forget the trap site has anywhere between 20-30 items less ending than the main site
whodatbids: Hmm, what seemed funny?
whodatbids: I was winning then all of a sudden no matter how I tried and how long I stayed away and jumped in. I had to pay BIN or just walk away with nothing
PAW: Do you have any other thoughts or opinions about Quibids, any complaints?
whodatbids: I am very upset that they would take advantage of people who in the first place made them as big as they are, and they turn around and just plain deceive them without any regrets at all. And also tarnishing the penny auction in general with their unethical practices and deceptions.
Here’s a video from our member Whodatbids, which will give you a better understanding of what we’ve been seeing:
Whodatbids asked QuiBids Customer Support to explain what he was seeing, he posted the following conversation to our forum:
Dec 03 11:18 am (CST): Hello, could you please tell me why when I sign in I go to a different screen than I am on now. I have written about this several times. How did you decide to redirect me to the page I am on. And why would you do this without telling me and letting me loose tons of money. Also why would you put me on a beginner page when I am not a beginner. As I have stated before this is very deceptive. Everyone who goes to quibids.com goes to the main site, but when I sign in I am redirected to this site that has 20-30 less items and just as many if not more bidders. This is very unethical and i do not understand why quibids keeps dancing around my question.
Daniel, Dec 06 11:05 am (CST):
Based on feedback from our customers, we have found that customers typically don’t want to see an increase in their competition as QuiBids’ popularity continues to grow. QuiBids has so many auctions ending at the same time that we can’t simply show each customer all auctions. This means that, although you may not see every auction, others may not see your auctions either, giving you the best possible chance of winning a great deal. Our number one goal is to maintain a great user experience for all customers, along with balancing heavy strain on our servers. If the product you want is currently not showing, please continue to check back as new and exciting products will be added frequently!
Please let us know if we can be of any further assistance, and have a wonderful day!
QuiBids Customer Support
Dec 06 11:47 am (CST): QuiBids Notification So your saying that Quibids manipulates who sees what auctions and limits the number of auctions certain customers can see. Like on the page I am on, it has 20-30 items less to bid on. So even though I pay the same price for bid packs, I do not get the same chance as other bidders. I am being locked into a page where the competition is more with less items. I would not even be discussing this with you, but I discovered this and went back and looked and everything made sense as to why I lost so much money on Quibids all of a sudden. You put me on a page with less items and more competition without my knowledge and without the decency to confirm this to me. If someone has been bidding on your site and then all of a sudden taken to another page that has been manipulated this is purely unethical. No matter what you say, the servers are not overloaded at 6 a.m. and the items are not many at all. But you insist on keeping the two pages. Or are there more of these hidden pages?
Daniel, Dec 06 01:41 pm (CST):
I am sorry that you feel this way, I assure you that we are simply giving you a better chance at winning the items by keeping the number of users down that are in the same auction.
Please let us know if there is anything else we can do for you and have a great day!
Another forum member, enigma, posted the following:
Could this be the same thing? Slate Magazine, Consumers go online to get better prices, but*Web*merchants have their own tricks, (thanks Coolguy451), Annie Lowrey tells us, “… Major retailers are getting much more sophisticated and subtle about ways to game their shoppers. It’s common for big retail Web sites to direct different users to different deals, offers, or items based on their purchase histories or cookies.”
What do you think about QuiBids offering different items to different users?
Please feel free to discuss QuiBids and all other penny auction issues in our forum!
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