Interview with Penny Auction Doofard.com!

doofard penny auctionHave you bid on the new (April 2011) penny auction site Doofard.com? If you’ve bid there definitely come on over to our forum and tell us about your experience! You’re a penny auction bidder, but have never heard of Doofard? Today’s featured interview post with Doofard.com might interest you.

“Sam Walton was somewhat of a role model. He believed in customer service and treating people like people not dollar signs. If you do this your business will be successful. That being said we can’t always make everyone happy, but we try our hardest. The name came from our 3 year old son. We were trying to think of a name, and he was trying to say a cartoon character. Doofard came out. We figured it was unique and easy to remember. Also, we can do a play on words since it doesn’t have a defined meaning.”-Doofard.com

See what a few of our members are saying about Doofard:

“This is by far one of my new favorites. The owners are excellent people, and are really trying fun and new types of auctions. They ship lightening fast, bid prices and shipping are fair, and dCS is top notch.

They have “Strategy” auctions where everyone has 10 free bids. Whose strategy will win? They are a lot of fun. Won a 100 bid pack for a little over 30.00, and some earrings for just 6 bucks.

HIGHLY recommend this site.”-thisonesmine

“I have received all my items quite fast (for penny auction sites). Funny thing is I have yet to buy a bidpack!! Free bids….won auctions with bids…its been great!!”-bidclosing

“So far i have received every item i have won from this site, so i recommend this site to anyone who wants to try the penny auction world “-janyce16 -From our forum, The Penny Auction Clearinghouse: Doofard.com

 

Penny Auction Watch:  What got you interested in the entertainment shopping industry?

Doofard.com: We had looked at many sites, and realized the customer service was horrible and a lot of scams existed.  We wanted to create an entertainment shopping experience that goes beyond penny auctions, but no matter how big they are keeps top notch shipping and customer service.

Penny Auction Watch: What types of items do you offer?  Do your auctions run on a schedule?

Doofard.com: We have Reserve Auctions, Penny Auctions, Free bid and paid bid auctions, Reveal auctions and some more creative ones coming up.  We run electronic, household items, toys, gift card, sporting goods and pretty much anything we can find that people want.

Penny Auction Watch: What are the timer increments between bids? Does this vary by auction?

Doofard.com: 20 seconds on penny auctions (this impacts 3rd part software), Reserve auctions have timers.  If no one hits the reserve by the timer end then all bids are refunded.  Why tie up all your bids for weeks waiting for an item to be hit?

Penny Auction Watch: How much are your bids?

Doofard.com: $0.55/each

Penny Auction Watch: What are your shipping costs? How long does it usually take for users to receive their items?

Doofard.com: We ship constantly.  In the continental United States we try to get all items to users by 14 days.  Normally its is far less than that.  Electronic items our goal is to get it to users in under 48 hours, but we normally have it done within 15-45 minutes.

Penny Auction Watch: What states/countries are you open to?

Doofard.com: Anywhere in North America.  If items ship outside the continental United States additional shipping fees may apply and buyer pays custom taxes

Penny Auction Watch: What is your policy for bid refunds?

Doofard.com: All bids purchased at full price are refundable if the user is not satisfied.  Bid packs won during auctions are not refundable as it is too hard to find the value of purchase

Penny Auction Watch: Are there any win limits, limits /household?

Doofard.com: Win limits today are 3 per day/ 9 per week/ 25 per month.  That is going to change soon we have found a create way to do win limits that will be implemented soon.

Penny Auction Watch: Is there a story behind your  name/theme?

Doofard.com: We wanted to create the best penny auction known to man.  Not a focus on becoming wealthy.  Sam Walton was somewhat of a role model.  He believed in customer service and treating people like people not dollar signs.  If you do this your business will be successful.  That being said we can’t always make everyone happy, but we try our hardest.  The name came from our 3 year old son.  We were trying to think of a name, and he was trying to say a cartoon character.  Doofard came out.  We figured it was unique and easy to remember.  Also, we can do a play on words since it doesn’t have a defined meaning.

Thanks Doofard!

Doofard.com: We hope that everyone will try us out.  We will be offering a buy it now on most items.  WE will also be setting win limits to give everyone a chance.  On top of that we are going to have 3-5 different styles of auctions running.  We are waiting on our new layout before implementing this.  On our reserve auctions we use random.org to define the reserve price.

Have you bid at Doofard? Let us know, post in our free penny auction forum!

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1 comment… add one
  • Doofard June 17, 2011, 12:30 am

    What a better time to try us out? We reach our 600 user goal, so we are offering 60% off bid packs! Enter coupon code DOOFARDESSROCKS valid until Sunday 6/17 11:59pm central time. I also wanted to note since this interview our win limits have changed to be very straight forward. Please review them when you’re on the site. We promise you will have a good time and no one will beat our customer service. IF you have ANY issues feel free to email doofard@doofard.com

    Reply

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