BidHero.ca is a new penny auction site based out of Canada that predominately offers auctions for gift cards. Read our interview with BidHero to learn more about this penny auction site.
I was always amazed at the potential savings you could get on truly awesome items. People would be winning these great things for so little, over and over again.
Penny Auction Watch: How long has your site been open?
We opened up our site www.bidhero.ca in May 2012.
Penny Auction Watch: What kind of items do you offer/ have lined up? Do your auctions run on a schedule?
We tend to have mostly gift cards, because then our customers can buy whatever they want. They can turn that into any item and we can get it to them very quickly after winning.
Currently we hold 3 auctions per day, where the bigger ticket items will make their appearance on Wednesday – Sunday.
Although as the site gains traction, you we will add more items on a daily basis.
Penny Auction Watch: What are the timer increments between bids/does this vary by auction?
All of our auctions increment up to 20 seconds after a bid nearing the end of an auction.
Penny Auction Watch: How much are your bids?
Our bids are 0.75 CAD each.
Penny Auction Watch: What are your shipping costs? How long does it usually take for users to receive their items?
We ship in stock items within the week. Usually within 3 days. We’re also going to start trying to use eCards so that customers can get their gift card cash even faster.
Shipping costs vary from item to item, but we try to keep them minimal.
Penny Auction Watch: What states/countries are you open to?
We are currently a penny auction site exclusively for Canadian residents.
Penny Auction Watch: What is your policy for bid refunds?
Our bids are non-refundable.
Penny Auction Watch: Are there any win limits, limits /household?
Our current limits are set to 4 wins per week. They will periodically be adjusted to keep things fair for all of our customers.
Penny Auction Watch: Is there a story behind your name/theme?
Our end goal is to be able to make significant donations to charities and other worthy causes. It’s really the customers that would be the hero’s. That’s how we came up with the name BidHero.ca
Although we’re not quite there yet, the dream will be someday soon.
“We consider customer service and quality to be the number one priority. If there’s anything that we can do to make our site and service better, we want to hear about it.”
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