6 Ways to Identify a Trustworthy Penny Auction Software Provider

The following guest article was written for us by Steven of SoftMedia.biz, a software company offering penny auction solutions.

When a profitable business model is released isoftmedia.biznto the market, new companies are formed to try and capitalize on the demand. Softmedia came into the penny auction software market in 2008 and using this knowledge, we have found several ways for you to invest in reliable penny auction software without the need to test each provider in the industry. This post will provide six ways you can identify a trusted penny auction software provider.

1. Online reputation

When researching penny auction software, visiting industry forums such as Penny Auction Watch will help support the trust of a website. You are likely to find real people expressing their opinions and feedback based on their experience. Remember to use your judgment when viewing who publishes comments. If all reviews are great, then it could be someone from the website itself. If all comments are negative, it could be from the competition.

2. Delivery terms

Buying penny auction software and making sure that the system is reliable can be tricky. Many penny auction software providers offer fixed pricing, with a 100% full payment up front that includes an easy-to-download package or the software is sent in the form of a CD/ DVD. However, penny auction software is complex that works with high server load and should be customized and installed by the provider. Make sure you have a duly made purchase agreement between legally existing parties.

3. Portfolio references

Penny auction software providers often provide portfolio references to entice new clients. These can range from customer testimonials, a portfolio of existing clients or “featured in” logo’s. There are several ways to dispel any concerns you may have that include visiting the websites listed as “featured in” (usually TechCrunch, CNN, NBC, etc logo’s), visiting the client websites or contacting existing clients to ask if they have been satisfied with the software.

4. Real human contact

Having a human response to your question or feedback adds trust.  Before purchasing penny auction software, visit the contact page to see ways how you can contact the company. Make sure you are able to find a real address listed or contact number (that is not toll free) and try to avoid sites that only use a live web chat. If you have any doubts, try calling the company to see if a customer service rep. answers.

5. Social media activity and engagement

In the age of social media, you will find many websites that link to Facebook, Google+ or Twitter. While there are ways to purchase “fans” or “followers”, one way to identify if the brand is trustworthy is view how active and engaged they are on the social networks. If you find that there are a high number of fans yet no recent activity, the likelihood is that the fans were bought. If you find a lot of activity, likes, re-tweets and comments, then this is a good sign.

6.  Say no to SEO add-on packages

Penny auction software providers are known to offer SEO packages that promise to deliver high rankings and high volume traffic. SEO (search engine optimization) is a long term investment and is not something that can be done overnight. Stay away from packages that offer to purchase thousands of links – It is a risky business move, Google will penalize you and your site will be banned from the search engines.

Choosing your penny auction software provider

Although the six steps are to be used as guidelines, following these steps will ensure that a provider is to be trusted over others that do not comply. As with any company you do business with, take precaution and remember, do your research as it’s your money you are investing!

Do you have any tips or suggestions on how to identify trustworthy penny auction software provider? Feel free to comment below.

[About Steven] Steven is an online marketer at Softmedia.biz. Softmedia have been providing penny auction software to websites since 2008 and have more than 50 clients on the market.


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