I just spoke with a bidder who told us he won an item on For10Cents.com 290 days ago and has yet to receive it. He is calling For10Cents bidders to band together and file a class action lawsuit against the Illinois based penny auction site.
On For10Cents’ redesigned homepage they state that there have been 28,011 satisfied customers; however, judging by the For10Cents posts that have been made over the past 3 years in the Penny Auction Watch forum, we’re wondering why these customers haven’t posted about their great experiences with the site.
The bidder who is interested in started a class action lawsuit told us he won a BlackBerry PlayBook 64GB tablet 290 ago and is tired of waiting. He believes that For10Cents needs to be held accountable for their inaction.
BlackBerry PlayBook 64GB – The world’s first professional-grade tablet COM1748d49d336a86e8
Current auction price: $64.47 Shipping: $16.00 Highest bidder: UpayDOUBLE 290 days ago Time to outbid: 6 sec. Amount to outbid: $0.01 Worth up to: $669.99 Current price: $64.47 You are saving: $605.52
He posted,”I don’t believe an attorney will touch it based on one guys unpaid auction. If we coordinate and group together it will be easy to get an attorney to take the case. This is all the info I need to get an attorney to take this. Send Info to email@example.com. Class action lawsuits don’t start themselves. I believe it’s time for action. I don’t believe everyone is up for a road trip to Illinois.”
For10Cents Acknowledges the Delays and Tells Users They Will Ship Items As Soon as Financing is Secured
Just yesterday a bidder, who told us not to post his name as he has “several auctions that haven’t been shipped yet” forwarded us an e-mail from For10Cents updating him on the status of their site. In the e-mail For10Cents cite a delay in financing as reason for not shipping items, but tells members that they just need a more time to close financing to receive funds. They state that they are contacting all members about outstanding items.
Take a look:
This is just a quick update regarding shipping of past due items. As you may
know from our prior emails, we have been able to secure financing necessary to
meet all our past due obligations. All the formalities have been taken care
of, now we are just waiting for the funds to become available.
We were informed by our investors that they need additional time to close
their financing round from which we are receiving our funds. The delay is
caused by the enormous amount of new banking regulations which require way
more time and effort to complete such transfers as compared to the past. We
will receive an update within next 7 to 10 days and we will inform you about
the progress promptly.
In the meantime, we have been contacting all customers to verify the items and
amounts owed. This is a very labor-intensive process, so forgive us if we have
not contacted you yet. However, we will get in touch with everybody. Upon
receiving our funds we will immediately ship cash payouts and then follow with
shipping the items due to you. Please keep in mind that we are currently
operating in what is called “an investors market”, meaning that there is less
money available on the market than businesses seeking funds and, consequently,
who holds the money dictates what and how quickly is happening.
It was our great success to secure the funds and as soon as we get them we’ll
be in full control of the timing and will ship the items right away.
Thank you for your continued support!
Best regards, – Your for10cents.com Team
Do you think that For10Cents.com should still be offering items when they have outstanding orders that need to be fulfilled? They sure are offering a lot of them. Dell XPS laptops, UGG handbags, SiriusXM, CANON EOS Rebels, gaming consoles, small appliances and so much more.
According to a ticker on their site 39771 auctions have been won.
It seems that there have been issues with user discontent spurred from bidders not receiving items for quite some time now. In the past we’ve posted about how bidders thought they were being “blackmailed” by For10Cents and $11k worth of items cancelled because of what was posted by the member in our forum.
One day back in 2009 For10Cents wanted to advertise on Penny Auction Watch, I let them, but the same day, after I found out that shill comments had been posted in our forum I pulled sponsorship and refunded their money.
Bidders, know your rights!
Penny Auction Sites Need to Adhere to The FTC’s Prompt Delivery Rules for Selling on The Internet:
“Complying With The Rule
By law, you must have a reasonable basis for stating that a product can be shipped within a certain time. If your advertising doesn’t clearly and prominently state the shipment period, you must have a reasonable basis for believing that you can ship within 30 days.
If you can’t ship within the promised time (or within 30 days if you made no promise), you must notify the customer of the delay, provide a revised shipment date and explain his right to cancel and get a full and prompt refund.
For definite delays of up to 30 days, you may treat the customer’s silence as agreeing to the delay. But for longer or indefinite delays – and second and subsequent delays – you must get the customer’s written, electronic or verbal consent to the delay. If the customer doesn’t give you his okay, you must promptly refund all the money the customer paid you without being asked by the customer.”
What do you think? Are you still waiting for items that you won on For10Cents.com or any penny auction site? Tell us about it. Join our free penny auction forum right now.
Resources for penny auction bidders and site owners:
Photo credits: Used in accordance with Creative Commons licensing – taken by mdanys
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